“Smelled like mildew straight from the package. Terrible. Disappointed because the item is functioanal and and the oversized fit is perfect for boating.”
Hi Vanessa,
Thank you for your feedback regarding the Border Classic Stripe Poncho. We're truly sorry to hear that you received an item with a mildew smell. It’s disappointing when a product you find functional doesn’t meet quality expectations right out of the package.
We appreciate your comments about the fit being perfect for boating, and we'd love the chance to make things right. Please reach out to us via the email we provided so we can assist you directly and address your concerns.
Thank you for your support, and we look forward to hearing from you soon!
“I was debating spending the money on this. Decided to take the plunge for a trip to the DR - I wore it every. single. day. Perfect after the pool, after snorkeling, after waterfall jump/hike. It also has POCKETS! It’s worth every penny, everyone on the trip wanted one. I was nervous because it’s a little bulky to pack but I made it work! And it was worth it.”
Hi there,
Thank you for your amazing review! We're thrilled to hear that the Border Classic Stripe Poncho was a perfect companion for your trip. It’s fantastic to know that it kept you comfortable and stylish while enjoying all your adventures. And yes, pockets are always a bonus!
We appreciate you sharing your experience, and we’re so glad it was worth it for you. Safe travels on your next adventure!
Warm regards,
Team Sand Cloud
Hi Maryalice,
Thank you for your review! We’re thrilled to hear that you had a great experience with our fast delivery. It’s always our goal to provide efficient service, and your satisfaction means a lot to us.
If you have any further thoughts or need assistance, feel free to reach out.
Warm wishes,
Team Sand Cloud
