“Love the look and overall quality. I have two issues, which prevented me from giving it 5 stars.
The fabric is much heavier than expected and the opening for the head is extremely snug, and I'm a woman.
Finally , I think it will be very durable and will soften with use but I do wish it came without a hood.”
Hi Rena,
Thank you for your thoughtful review of the Border Classic Stripe Poncho! We’re thrilled to hear that you love the look and overall quality. We appreciate your feedback regarding the fabric weight and snug head opening, as these insights help us improve our designs.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Hi Edward,
Thank you for your wonderful review of the Border Classic Stripe Poncho! We're thrilled to hear that it fits well and that you find it comfy. Your feedback truly brightens our day!
If you have any more thoughts or questions, feel free to reach out. Enjoy your poncho!
Hi Susan,
We're so happy to hear that your Christmas gift brought you joy! It’s wonderful to know that you find the Border Classic Stripe Poncho both stylish and comfortable. Your satisfaction means everything to us!
Thank you for sharing your experience! If you have any more thoughts or need assistance, just let us know. Enjoy wearing your poncho!
Hi,
We’re so excited to hear that you love the Border Classic Stripe Poncho! It's always great to know that our products can inspire gift-giving too! Your wife is sure to love it just as much as you do!
Thank you for sharing your enthusiasm with us! If you have any questions or need assistance, feel free to reach out. Happy shopping! 😊
Hi,
Thank you so much for your glowing review of the Border Classic Stripe Poncho! We’re thrilled to hear that you find it so comfortable that you’re already ordering a second one. Your satisfaction means everything to us!
If you have any further thoughts or need assistance, don't hesitate to reach out. Enjoy your new ponchos!
“Fabric isn’t soft, colors are drab, and it is absolutely enormous. Not sure what I’m gonna do with it, but I sure as heck won’t be wearing it to the pool!”
Hi,
Thank you for taking the time to share your thoughts. We're sorry to hear that the Border Classic Stripe Poncho didn't meet your expectations in terms of softness, color, and fit. Your feedback is important to us. We would like to discuss further with you. Kindly respond to the email that we sent you.
Hi Denise,
Thank you for your fantastic review! We're thrilled to hear that you think the shower poncho is great! It’s always a pleasure to know our customers are enjoying their purchases. If you have any fun stories or moments while using it, we’d love to hear!
“I wanted to love this but it was so heavy my shoulders hurt. I had one other person try it on and they were immediately like "no way" too heavy and too rough. What was even worse was the customer service on the back end. Absolutely the worst time sink and service I've ever had with an online company based in the US. The worst.”
