“This arrived and was thicker than expected. I didn’t pay attention when ordering and thought it would be Turkish towel material. It’s very well made and worth every penny! I think I’ve worn it every day since I got it! Get out of the pool? Poncho. Fresh out of the shower? Poncho. Dogs need to go out and I’m half dressed? Poncho. I just ordered another one. Great product!”
“It has a snag on the brown ribbon. I hope the quality is better with the exchange. I will update review after I receive it.
Customer service has not been the best, unfortunately.”
Hi Jan,
Thank you for your review! We’re sorry to hear about the snag on the ribbon and that customer service has not met your expectations. We strive for quality in our products, and we hope the exchange goes smoothly. We would like to discuss further with you. Kindly respond to the email that we sent you.
Best wishes,
Team Sand Cloud
