“easy order, fast shipping, material is great quality. Material was heavier than I expected and the pockets make the poncho very bulky. For a quick wrap after a dip in the lake, it's perfect. Would not want to travel with it. Armholes are so wide everything is exposed. Not a lounger - which is what I was hoping for.”
Hi there,
Thank you for taking the time to share your thoughts on the Border Classic Stripe Poncho. We're glad to hear you found the material to be of great quality and that it’s perfect for quick wraps after a dip! We appreciate your feedback about the weight and bulkiness, as well as the armholes. Your insights help us improve for future designs. If you have any more thoughts or questions, feel free to reach out!
Warm wishes,
Team Sand Cloud
“Very disappointed! Poncho frayed after first wash - all while following manufacturer’s recommendations for washing/drying. I immediately contacted customer service. So far, o word from them.”
Hi Susan, thank you for your feedback. We’re truly sorry about the experience with your poncho. We’d love the chance to discuss this further with you, kindly respond to the email we sent so we can assist you directly.
