“Our 20x13x12 Shelter is in a location which has rocks we did not think we had. Some of the easy hook anchors drove just fine while severl the drive rod drove right throubh the anchors. In one case we just left the drive rod and put a plastic tip on it. Overall, they are the best solution for ancouring, but they don't always do what we expect.”
Hi Carl,
Thank you for your thoughtful 4-star review! We appreciate your feedback regarding the Easy Hook® Anchors and understand that varying ground conditions can sometimes complicate installation. It’s great to hear you found a workaround with the drive rod!
We're happy that you consider our anchors the best solution for anchoring, and we’re here to support you whenever needed. If you have any further questions or need assistance, just let us know!
Best,
The ShelterLogic Team
“My organization uses these anchors on a regular basis to anchor guylines for our meteorological towers. Although they don't work in all soil types (e.g., rocky terrain), they are very reliable.
I see that a number of users have had difficulty with the pounding rod getting stuck. We have solved for this by slightly rounding one end of the rod with a file. By removing the hard factory edge, the chance of the rod sticking in the anchor is greatly reduced. If the manufacturer were to do this in the factory, it would likely improve their reviews.”
Hi Jonathan,
Thank you for the awesome 5-star review! We appreciate your feedback regarding the pounding rod issue; it's great to know your solution has made a difference. We'll definitely take your suggestion into account for future product improvements.
If you have any more tips or need assistance, don’t hesitate to reach out!
Best,
The ShelterLogic Team
“I love the idea of how these should work but when you pound these in, the bar for pounding them in 'fuses' to the anchor. i ran out of bars long before i got my shelter anchored down and had to switch out to the screw in style anchors.”
Hi Brent,
We are sorry to hear about your experience. We would like the opportunity to investigate your feedback further. Please contact our customer service on 1-800-560-8383; so, we may gather more information on the issue and possibly provide a solution.
We are looking forward to assisting you!
The ShelterLogic Team
“As I have very hard soil I bought these as an alternative to auger that came with my shelter. Banged the first one in and the rod that you insert was solidly stuck in the anchor. After a half hour of banging and twisting finally got the whole thing out and it took a sledge and a big vise to extract the rod from the anchor. The anchor is fairly soft metal and the rod you insert into into is very hard metal.
Disaster stay away!”
Hello Robert,
We're truly sorry to hear about your experience with our Easy Hook® Anchors. It's concerning to know that the rod got stuck, and we understand how frustrating that must have been for you. Please call our customer service line at 1-800-851-1085 (press 1) so that we can gather more information and offer the best solution we possibly can.
We are looking forward to assisting you!
Best,
The ShelterLogic Team
“- the cable are bether than the one i had before, bigger cable.
- a lot cheaper by at the compagny who produce it, than the reseler...
2 thing
1- you have to make the loop with the clamp. i hope the clamp not rust... will see next season
2- the pushing rod stock in the adaptor in the soil, the rod refuse to get out, need to full arround left right for some time to be able to get it out.”
Hi there,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you find the Easy Hook® Anchors to be an improvement with bigger and better cables. It’s great to know that you're also pleased with the pricing.
We appreciate your feedback regarding the clamp and will certainly keep an eye on its durability against rust. As for the pushing rod, we understand that it can be a bit tricky; sometimes a little wiggle does the trick!
Your insights really help us, so if you have more suggestions or any questions in the future, feel free to reach out. We're here for you!
Best,
ShelterLogic
Hi Mathew,
Thank you for the great 4-star review! If you have any questions about the product or need assistance with anything, please don’t hesitate to reach out.
Thank you,
ShelterLogic
Dear Thomas,
Thank you so much for taking the time to share your feedback about our Easy Hook® Anchors. We genuinely appreciate it!
Warm regards,
ShelterLogic
Hello Elliot,
We appreciate your feedback and sorry to hear cables anchors do not have loops. Please give us a call on 1800-932-9344 and mention your review so that we can better assist you.
Thank you
