Hi George,
Thank you for your fantastic 5-star review! We're delighted to hear that you found the Pull-Eaze Roll-Up Door Kit easy to install and a great addition. Your positive feedback motivates us to keep delivering quality products that make your life easier.
If you ever have any questions or need help, feel free to reach out anytime!
Warm regards,
The ShelterLogic Team
Hi Giuseppe,
We apologize for the delay you've experienced with your order. We understand how frustrating this can be and appreciate your patience. Please reach out to our customer service team for more assistance and updates on your delivery.
Please call 1-800-560-8383.
Thank you for your understanding!
Best wishes,
The ShelterLogic Team.
Hi Edmond,
Thank you for your fantastic 5-star review! We're thrilled to hear that the Pull-Eaze Roll-Up Door Kit has made a nice addition to your setup. Your satisfaction means a lot to us!
If you have any further feedback or need assistance, don’t hesitate to reach out.
Warm regards,
The ShelterLogic Team.
Hi Mike,
Thank you for your great 4-star review! We're glad to hear that the Pull-Eaze Roll-Up Door Kit was easy to install and is working well for you. Your feedback is important to us, and we appreciate your support!
If you have any questions or need assistance, feel free to reach out.
Warm regards,
The ShelterLogic Team.
“The instructions are hard to understand. I did not like cutting the fabric. I foresee that being a point of contention should I ever have to use the warranty for the product”
Hi Nicholas,
We are very sorry to see you had trouble following the directions. We are constantly updating our manuals and will be using this feedback proactively. If you are having trouble with the assembly, please give us a call to troubleshoot. Our customer service team can be reached on 1-800-932-9344.
Thank you for your feedback.
Hello William,
Thank you for your fantastic 5-star review! We're delighted to hear that you found the Pull-Eaze Roll-Up Door Kit easy to install and that it’s working great for you. Your satisfaction is our top priority!
If you have any questions or need assistance, please don't hesitate to reach out.
Warm regards,
The ShelterLogic Team.
Hello James,
Thank you for your feedback on the Pull-Eaze Roll-Up Door Kit! We're glad to hear you find it a good product overall. We appreciate your comment regarding the rope size and will certainly keep it in mind for future product enhancements.
If you have any more suggestions or need assistance, please feel free to reach out to us!
Warm regards,
The ShelterLogic Team
Hi Dave,
We are very sorry to hear about this. Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7 days a week on 1-800-932-9344.
We are looking forward to assisting you!
Thank you,
The ShelterLogic Team.
