“The roll up door works very well, however I have an issue with the garage itself. It seems as though they used two different materials in the garage fabric. One pannel is obviouly lighter grade than the rest of the fabric. Of course that is where the garage failed. We had a slight wind a few days ago and the inferior panel failed and ripped from one end to the other. Now we have to replace the entire cover. Shelter Logic is replacing the cover at no cost but ,the time and labor it will take to replace it is on me. I feel that this situation should never have happened.”
Hello Warren,
We are very sorry to hear about this. Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7 days a week on 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
We are looking forward to assisting you!
“I have now installed the roll up kit. As you know I had to replace the end panels and the main panel due to incorrect sizing on the end panels and damage to the main canvass because of my inability to zipper up the end panel. I was hesitant to put holes in the canvasses but did so as the instructions said this would not void my warrantee. The first few times trying to roll the door up were a mess. instead of rolling it folded as it went. HOWEVER, when I started the roll in the middle of the door around the metal insert while I was pulling the ropes, it rolled up very well. I had added a pulley about 3' down on the 2nd rib in so the rope ends went over and then down as I rolled the middle of the door up to start it. You should add this component to the installation kit.”
“It’s a must have when it comes to putting stuff in and out of the shelter but it’s not perfect. It doesn’t necessarily roll up as much as it bunches up. But it does go up.”
“Easy enough to install, although not excited about cutting holes in the tarp. I have the heaviest grade canvas and it does not like to roll very well. Takes one person to pull the cord and another to roll it up.”
Hello Scott,
We appreciate your feedback and will be using this proactively. For assembly assistance, please call 1-800-932-9344.
Thank you for choosing ShelterLogic.
