Hello Cameron,
Thank you for your amazing 5-star review of the Pull-Eaze Roll-Up Door Kit! We're delighted to hear that it's working well for your setup. It's great to know that our product is meeting your expectations.
If you have any questions or need assistance, feel free to reach out anytime.
Warm regards,
The ShelterLogic Team.
Hello John,
Thank you for your excellent review of the Pull-Eaze Roll-Up Door Kit! We’re thrilled to hear that you think it’s the best solution for your door and that you find it easy to use. It's great that you’re enjoying the convenience compared to rolling it by hand!
If you have any questions or need assistance in the future, don’t hesitate to reach out!
Warm regards,
The ShelterLogic Team.
Hello Patrick,
Thank you for your fantastic review of the Pull-Eaze Roll-Up Door Kit! We’re thrilled to hear that you found the installation easy and that it's functioning well for you. Your recommendation means a lot to us, and we love knowing that our customers are satisfied with their purchases.
If you need any assistance or have questions in the future, feel free to reach out!
Best wishes,
The ShelterLogic Team.
Hi Jerry,
Thank you for your candid review. We appreciate your honesty and understand your perspective. While we are glad you found a functional solution with our Pull-Eaze Roll-Up Door Kit, we're always striving to enhance our products. Your feedback is essential in that process.
If you have any specific suggestions or experience, you’d like to share, we’re all ears! Thank you for reaching out and for giving this kit a try.
Warm regards,
The ShelterLogic Team.
“I used the advice from an earlier review to move the cords and holes wider. I wish I had moved them out to about 6" from the zippers. I was concerned about poking holes in the material so I reinforced the area with duct tape. I'm an old lady with no upper body strength but I can easily roll the door up by walking the cords out, instead of pulling them. I am impressed at how easy this has made using my canopy. I've had my canopy for over 10 years and love it. I should have got this kit when I first bought the canopy.”
Hi Terri,
Thank you for your fantastic 4-star review! We're thrilled to hear that you found our Pull-Eaze Roll-Up Door Kit so helpful in making the operation of your canopy easier. It's great that you took the advice from previous reviews to modify the cord positioning and create a solution that works for you. It's always rewarding to hear that our products have brought more enjoyment and ease to long-time canopies. We appreciate your feedback and hope you continue to enjoy your canopy for many more years to come!
Warm regards,
The ShelterLogic Team.
Hi Patrick,
We sincerely apologize for the inconvenience you've experienced with your order of the Pull-Eaze Roll-Up Door Kit. It must be frustrating to be waiting for something you were looking forward to.
We appreciate your patience, and we encourage you to reach out to our customer service team at your earliest convenience, as they can assist you with your order status and help address any concerns you may have.
Please call 1-800-560-8383.
Thank you for bringing this to our attention, and we hope to resolve this issue for you soon.
Best,
The ShelterLogic Team
“The door is easy to install even though you have to actually cut holes in the fabric of your building. Even then, it doesn't really roll up that nicely. But... It's the best option I've seen and it does indeed work.”
Hi Greg,
Thank you for your honest feedback! We’re glad to hear that you found the Pull-Eaze Roll-Up Door Kit easy to install. We understand that cutting holes in the fabric can be a concern, and we appreciate your insight on its rolling functionality.
Your acknowledgement that it's the best option you've seen is encouraging, and we’re always looking for ways to improve. If you have any tips or further suggestions, we’d love to hear them!
Best,
The ShelterLogic Team
Hi Norris,
Thank you for your simple and straight forward review! We're glad to hear that you find the Pull-Eaze Roll-Up Door Kit to be practical. It’s always our aim to create solutions that make life easier, and your feedback validates our efforts.
Should you have any questions or need further assistance, don’t hesitate to reach out. We appreciate your support!
Best,
The ShelterLogic Team