“Seems like a good product and I would've given a higher rating, but the instructions do not show a double door install. I understand that "you will be required to obtain (2) Pull-Eaze Roll-Up Door Kit in order for it to function." I ordered 4 kits for my 18'x28'x11' garage canopy to use for the front and back, but I do not want to make a mistake by adding more holes than necessary, etc. I tried to Google it, look up videos, and even called customer service during business hours just to be sent to a voicemail. I haven't received a call back and that was a week ago.”
Dear Valued Customer,
Thank you for your 4-star review of the Pull-Eaze Roll-Up Door Kit! We're so pleased to hear that you found the product satisfactory.
Your feedback is incredibly important to us, we're here to help right now! Please feel free to start a live chat or call us on 1-800-560-8383.
We are looking forward to assisting you!
Best regards,
The ShelterLogic Team
“The Pull-Eaze Roll-Up Door Kit is easy to install. I would recommend the drawstring location be put closer to the zipper. I like the way the door is up and out of the way with the Pull-Eaze Roll-Up Door Kit.”
Dear Valued Customer,
Thank you for your thoughtful 4-star review of the Pull-Eaze Roll-Up Door Kit! We’re thrilled to hear that you found the installation easy and that you appreciate the functionality of the door being out of the way.
Your suggestion regarding the drawstring location is valuable, and we will certainly take it into consideration for future improvements. Feedback like yours helps us enhance our products to better meet our customers' needs.
If you have any more thoughts or questions, please don't hesitate to reach out. We truly appreciate your support!
Best regards,
ShelterLogic
“I have a 3 zipper door. So I don't think this will work. As with most of their items, the instructions are just bad. Guys - instead of the images you use, why not take actual photos of a few steps in the install? I know you have a lot of products, but real photos would help.”
Dear Cody,
Thank you so much for taking the time to give us a 4-star rating for our Pull-Eaze Roll-Up Door Kit. We greatly appreciate your feedback and are thrilled to hear that you found our product to be of value.
We are sorry to hear about your experience with the instructions. We understand that clear instructions are crucial for a smooth installation process, and we apologize for any confusion caused. We will definitely take your suggestion into consideration and explore the possibility of incorporating actual photos of the installation steps in our instructions for improved clarity.
Please note the Pull-Eaze Roll-Up Door Kit does work with a 3-zipper door panel, but you will be required to obtain (2) Pull-Eaze Roll-Up Door Kit in order for it to function.
Thank you once again for your support and valuable feedback. It means a lot to us. If there is anything else we can assist you with, please feel free to reach out to us on 1-800-560-8383.
Best regards,
ShelterLogic!
Hello Brian,
Thank you so much for your glowing 5-star review of our Pull-Eaze Roll-Up Door Kit! We truly appreciate your kind words and are thrilled to hear that you found our kit to be great and make opening and closing the door a breeze. We are also glad that the installation process was easy for you with the help of our clear instructions.
Your satisfaction is our top priority, and it brings us immense joy to know that you are very happy with your purchase.
Once again, thank you for choosing our Pull-Eaze Roll-Up Door Kit and for taking the time to share your positive experience. We truly value your support and hope to serve you again in the future.
Best regards,
ShelterLogic!
“Purchased this Roll-up Door Kit for my Car Shelter. One came with the shelter but now this one on the other end allows me to drive in one way and right straight out the other end. Now easy access from either end and also allows me option to store my lawn tractor behind the car and access both from each door.”
Thank you so much, Jeffrey, for taking the time to give our Pull-Eaze Roll-Up Door Kit a 5-star rating! We greatly appreciate your positive feedback. We're thrilled to hear that our product has provided you with convenient access to your car shelter from both ends. It's fantastic that you can now drive in one way and easily drive out from the other end. Additionally, we're glad to know that you're utilizing the extra space to store your lawn tractor behind the car, and having access from each door must be incredibly convenient. Thank you once again for your support, and please do not hesitate to reach out if you have any further questions or need assistance in the future.
Thank you for choosing ShelterLogic!
Dear Doug,
Thank you so much for taking the time to leave us a rating. Please feel free to update your review whenever you get the chance to install the Pull-Eaze Roll-Up Door Kit.
For ShelterLogic product inquiries, please call 1-800-560-8383.
Thank you for choosing ShelterLogic!
“Simple and too easy. It's my second one so I made a few errors. Made it to tight for zipper and it finally after 7 years was very stick and worn out as well I cut off excessive string so it's very convenient for anyone to roll up and down.”
Dear Kim,
Thank you so much for giving our Pull-Eaze Roll-Up Door Kit a 5-star rating! We truly appreciate your feedback and support.
We're glad to hear that you found the kit simple and easy to use. We understand that mistakes can happen, but it's great to know that even with a few errors, you were still able to make it work effectively. It's impressive to hear that the kit lasted you a solid 7 years, even with some wear and tear.
We also appreciate you mentioning how convenient it is to roll up and down, especially after cutting off the excessive string. Your experience and insights will definitely help others who are considering purchasing our kit.
Once again, thank you for taking the time to share your positive experience with us. We hope to continue providing you with top-notch products and service in the future.
Best regards,
ShelterLogic!
Dear Dave,
Thank you so much for taking the time to give our Pull-Eaze Roll-Up Door Kit a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that it has made a world of difference for you.
Your loyalty as a customer means a lot to us, and we are grateful for your continued support. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Once again, thank you for your positive review and for being a valued member of our customer community.
Warm regards,
ShelterLogic!
