“Everything worked like I hoped it would. This is my 3rd replacement cover in approximately 20 years. Very satisfied with the longevity of the product. Well worth the money.”
Hello Geneva,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you
“The cover is good same quality as the original that I got 4 years out of.
The website on the other hand is not easy to navigate and find the replacement cover.”
“Was shipped promptly. Item was exactly as advertised. Very easy installation.
I have had the original garage for over 10 years so it was time to replace the cover.”