“I've been using this since 2011.
I have bought this 4 times so far.
After about 3 years, the seam in the center of the cover was torn.
So I bought a new one.
I wonder if the center seam has weakened while pressing the cover on both sides as the snow is wrapped on both sides in winter.
Except for the seam in the center of the cover, it is very sturdy and satisfactory.”
Hello,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have longer warrantied and life expectancies which might better suit your needs. If you have any questions or wish to place an order, please call us at 1-800-932-9344.
Thank you, Customer Service
“Great product, as long as you anchor it well it will keep all your stuff dry. It’s the next best thing to owning a garage. The standard duty cover usually lasts me about 3 years before replacing.”
Hello,
We are very happy to see that you are pleased with your unit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
“I am very happy with my Shelter Logic carport, so was terribly disappointed when we had excessive winds and the fabric was torn. It was nice to be able to order the exact replacement cover, which was promptly delivered. I am hopeful that we don’t have any more rogue winds.”
