Hello Mike,
We are sorry to hear this! Don't need to worry! You ordered the replacement Cover-kit directly from us and your information will always be in our order history system. We can look you up with your name, phone number, and order number. The warranty is already active as it starts from the day of purchase.
Please try this link below for product registration:
https://www.shelterlogic.com/registration-and-warranties
If you have any questions or wish to discuss this in more detail, please call us on 1-800-560-8383.
Thank you for choosing ShelterLogic!
“Can’t believe I received it so fast. Ordered it on a Tuesday morning and it was delivered 3 days later on a Friday. Quality and thickness seems to be adequate. Ill post another review in 15 years.”
Dear Kirk,
Thank you so much for giving our Replacement Cover for the Garage-in-a-Box® SUV/Truck, 13 ft. x 20 ft. x 12 ft. Ultra Duty PVC 21.5 oz. Green a 5-star rating! We greatly appreciate your positive feedback.
We are thrilled to hear that you received your order promptly and in good condition. Our team works hard to ensure fast and reliable delivery.
We are glad that you are satisfied with the quality and thickness of the cover. The Ultra Duty PVC 21.5 oz. material used in our replacement covers is designed to provide durability and protection for your vehicles.
Thank you again for your wonderful review. Should you have any questions or require further assistance, please do not hesitate to reach out to us. We look forward to serving you again in the future.
Best regards,
ShelterLogic!
Dear reviewer,
Thank you so much for your fantastic 5-star rating of our Replacement Cover for the Garage-in-a-Box® SUV/Truck, 13 ft. x 20 ft. x 12 ft. Ultra Duty PVC 21.5 oz. Green! We truly appreciate your support and are thrilled that you are satisfied with your purchase.
Additionally, we are delighted to hear that you were pleased with the speedy delivery of the item. We strive to provide efficient and prompt service to our valued customers, and we're glad to know that we met your expectations in this regard.
Thank you again for choosing our product. If you need any assistance or have any further feedback, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Warm regards,
ShelterLogic!
“I got the original garage in a box and the cover lasted for about 5 years. Then a noreaster blew it all to shreds. I replaced it with the Ultra Duty cover and even though it is more expensive it seems to be worth it, It is holding up very well.”
“received cover faster than expected it did have a little bit of dammage that was noticed after installing called customer service and they were very helpful and fixed the problem”
“The Ultra Cover is a great improvement over my previous standard cover, which lasted ~6 years. This Ultra cover, although expensive appears to be worth the money. However, one must anticipate and plan just how to get this heavyweight cover up and over the existing frame. I added extra cross rails between the rafters at the truss braces and at the midway point between truss braces and the side bends. That's 20 cross rails added. Then I put a long pipe through hold-down flaps and hooks at the spaces. I put the cover then incrementally up to the truss brace height. To get the cover over the apex, top bend, I attached 4 long, strong wires from those hooks to my tractor bucket and pulled the cover up and over the frame. All went smoothly.”
Thank you, Thomas, for the 5-star review on the Replacement Cover for the Garage-in-a-Box; SUV/Truck, 13 ft. x 20 ft. x 12 ft. Ultra Duty PVC 21.5 oz. Green. We're so glad to hear that the Ultra Cover is an improvement over your previous standard cover and that you had a successful installation! Your detailed advice on how to get the cover up and over the existing frame is invaluable to our customers. Thank you for investing in our product, and we hope it continues to serve you well for years to come.
