Hello,
We are very sorry to hear about this! Please reach out to us with your model number, so that we can troubleshoot and assist with the assembly. We are available 7 days a week at 1-800-932-9344.
We are looking forward to assisting you!, Customer Service
“Order fulfillment was quick and easy through the eBay store. Product is lightweight, don't expect it to last more than 1 to 2 years. This is our 2nd replacement cover. Original cover lasted 3 years and the 1st replacement lasted less than 2 years. Hopefully I can get a permanent space built before this one fails.”
Hello,
Thank you for your feedback. We do offer replacement cover kits in Standard, Heavy-Duty and Ultra-Duty material. If you would like to discuss any of this in more detail, our customer service team us available 7 days a week at 1-800-932-9344.
Thank you, Customer Service
