“I purchased it for my grandmother and she didn't like it because there in a metal wire in the adjustable part that was not easy for her to maneuver. She has arthritis in her neck and shoulders so she can't lift her arms very high so this metal wire made things difficult for her. So I decided to give it to my sister who then told me that it doesn't even heat up well it barely gets warm. of course she told me after The return by date. I am glad I got this on sale for $25 did not pay the full $42 it's currently retailed at Because it was a waste of money. I ended up going to local pharmacy like i should have to begin with and got one For a comparable price about $40.”
“Not happy with the purchase as even on the absolute highest setting it's only slightly warm. And once it is on for a while it just seems to get cooler. The material is soft. But it's pretty inflexible as it's molded to fit the neck and shoulder - which I understand, however given I am a smaller woman, this means it doesn't really fit well and I can't really wrap it around myself well. I have to lean back into it or hold it closed to feel the warmth on my neck. If I use the magnets, it just hangs too loose. I have an older heating pad that gets much hotter than this on it's very lowest setting so this was a real disappointment.”
“I want a credit back for this purchase. I agree with all the reviews who complained about the lack of heat. The pad gets somewhat warm when first on, but there is no difference in the heat felt whether on highest or lowest heat setting. The pad is barely warm and does not relieve pain! What a waste of money!”
“I've had awful neck pain for a couple of years. It radiates into my shoulders & causes extreme headaches. Pain meds, ice, topicals, and massage do nothing. All I can do is try not to move my head at all until it gets better. I had a cheap, old fashioned little heating pad, but it it wouldn't conform around my neck very well. So I started browsing...I was so excited to find a CORDED Neck & Shoulder heating pad. The majority of them are microwaveable - which is nice, but don't stay hot long enough to be useful.This heating pad is actually very well made and SUPER SOFT It came in a rather small box, so I was a bit worried it would be too small. I pulled it & the really, really long power cord out of the box & it sort of “fell open'. WoW.This heating pad is HUGE. And rather “heavy' - like a weighted blanket. Nice. It is also “Formed' to fit around any size neck & high up into the nape of the neck. Then it lays down the back & around the shoulders. The removable cord is attached at the bottom of the draped part so it's on the side of the user. So far, so good. Then I put it on...The first thing I noticed was that those “Forms' around the neck are very stiff. I put it on like I would put a cape on, and it did go on easily and immediately hugged my shoulders & back. But getting it around my neck was a different story. The collar has so much shape built into it, that it didn't feel right. There was a large gap between the collar & my neck - so how was it going to apply heat where it's actually needed the most? I tried adjusting it to make it tighter around. All this did was make those built in “Forms' or “Stays' (?) pop out somewhere else around my neck. So this was already a big problem for me. But I wanted to give it a chance, so I continued...I had the ill-fitted cape on & grabbed the power cord. It is REALLY LONG (I suppose someone might want to clean their house while wearing this cape??) It was a little hard to plug it into the cape pad, but nothing I couldn't handle. It made that side heavier & I had to readjust my cape pad. Plug into the outlet. I was finally ready to try this baby out!As with all heating pads ever made, the instructions note that one must NEVER LAY on the pad!! So I got into bed & laid down.BOING!! The collar opened up so I couldn't watch TV. Just straight up in the air. This hard, stuff collar is starting to get on my nerves! I sat up, readjusted everything, and slowly laid back down. This time, the back part was caught under my butt & pulled it right off. Really? Ok. I'll follow the instructions! I won't lay on top of my cape pad!I started out on LOW temperature. Is this thing on? MED. A little better. It feels REALLY good on my shoulders & upper back, but nothing on my neck. Since I don't want it any warmer on my back, I grabbed a little pillow & put it behind my neck in a desperate attempt to get some heat on my neck. The pillow only made the front of the collar stand up & away from my throat. So I ended up rolling a hand towel up & putting it all the way around the collar (holding it closed at my throat). Success!! The collar was finally touching my skin & I could feel the warmth. Ahhh... It felt very, very nice. But this position was not at all relaxing & I was afraid to move. So I only had it on for about 30 minutes (this doesn't include the 2 hours I spent fighting off the attacks from the Collar Monster!)Which leads me to my biggest problem with this heating pad-cape... Those HARD form fitting “Stays' around the collar! They remind me of an old fashioned corset. They used bones up & down to give shape & keep it there until it was removed. The collar has an actual mind of it's own!! I gotta say, I was EXHAUSTED after this experience! Serious.But it was about to get a whole lot worse...Remember that smallish box I mentioned? The one it came in? Yeah. Don't EVEN think YOU are ever going to put it back into that box. It is NEVER going back into that box again! In fact, it is never going into ANY kind of box again! It is NEVER going to be folded or rolled or anything else! NEVER EVER. I dare anyone to fold that thing up to store away! Nope! Not happening. I gotta admire whoever invented the technology to get that huge thing into that little tiny box! Because this Cape Pad has its own mind.Think about finding a feral cat in your basement. Now think about grabbing that feral cat & getting it into a cat carrier. Right? This scenario would be easier than putting this cape pad in any box to store it.I ended up holding it up by the shoulders and dropping it into the floor. Whatever shape it took was the best it was going to be. I put it into one of those dollar store “zippered sweater bags' - the small one. I have to leave it on the floor because it won't allow anything to be near it.Ok. There's MY experience with this Cape Pad. I'll let you decide if you want it. Or if you want to give it to a co-worker (that you don't like) for that Christmas gift exchange.It's not a BAD product. It's just not a good product.”
“On the highest setting, it's just about warm enough to get my shoulder muscles warmed up if I leave it on long enough - say fifteen minutes. The lower settings are useless for me. If you like to sit around for an hour watching TV with low heat, I guess they might work for you.The design isn't bad. The magnetic clasp in the front works well. It could stand to be a bit heavier to get the heat closer to the skin. I tend to pull down on it when I really need to get some heat applied.Wish I could give it 3 1/2 stars, but I'll go with 4 since I don't have anything as good to compare with it.”
“I think this is to thick, which causes the heat to be very mild. It does not heat up that much. The heat also is very focused into a small area around the neck, not on the shoulders or back. If you set it to high it will feel slightly warm. It is extremely soft which is nice but the elements are not powerful enough to get through the thick cloth. Wish it got hotter but also evenly distributed across the entire product.”
“I suffer tension headachs often. I've used rice/bean filled neck wraps that you heat in a microwave and tried wrapping flat heating pads around my neck. The rice wraps are easy to over heat and they don't cover much while flat heatinfb pads don't contour enough. This neck & shoulder heating pad truly contours from the base of your skull to cover your shoulders, easing every muscle assosiated with tension headachs. No more heavy rice wraps that I have to keep putting in a microwave and burn my skin! And the cover of this contoured neck wrap is so plush!! I let my family try it & had to order more for them! It's totally worth it if you have any type of muscle/shoulder/headache problems!”
“The fabric is soft and the design is good. It wraps around your neck and stays in place relatively well. The unit heats up quick enough and is warm enough on setting 3 and warmer even still on the highest setting (4). Most often, mine shut off after about 15 minutes of use. Even if I turned it off and back on, it would not heat up like it had. Portions of the pad still seemed warm, but the neck area definitely did not maintain its heat setting of 3 or 4. Even after letting it "rest" for a few minutes, when started again, it would not get hot.”
