ShipAid Delivery Guarantee 3.54 Reviews

4.5 Rating 15 Reviews

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Product Page

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

Visit Product Page

Tom S

Verified Reviewer

Incentivized

“5”

Helpful Report

Posted 1 month ago

Patricia N

Verified Reviewer

Incentivized

“Products arrived in excellent condition.”

Helpful Report

Posted 2 months ago

JODY R

Verified Reviewer

Incentivized

“Excellent program.”

Helpful Report

Posted 2 months ago

“Chilies arrived as scheduled on time and in great condition”

Helpful Report

Posted 1 year ago

“Enjoying my Hatch green chilies here on an island off the coast of Maine. Can you say green chilie lobster tacos? I can and I do. Thanks Hatch for your great green godesses!”

Helpful Report

Posted 1 year ago

“We had a problem with my first delivery with UPS. My order was damaged by a delay indelivery. Hatch stepped up and quickly replaced my order. I will buy again.”

Helpful Report

Posted 1 year ago

Hi Becky, We are thrilled to hear that we were able to provide you with such a positive experience. We truly care about our customers and believe that building good relationships with all of you will result in a more sustainable business over time. Thank you so much for the kind words and great review. We really appreciate it! Thank you for being a customer of the Hatch Chile Store! :) Thanks, Emily

Posted 1 year ago

“Shipment was received a couple days later than expected. The ice pack was melted but the chile hadn't thawed out yet.”

Helpful Report

Posted 1 year ago

Hi Kathryn, Typically orders for frozen products arrive cold with a small amount of dry ice left in the box. As long as they are still cold to the touch, then they are safe to refreeze and consume. We never recommend our customers consume a product if it arrives warm and spoiled. Thank you for your honest review! Thanks, Emily

Posted 1 year ago

Author didn't leave any comments.

Helpful Report

Posted 1 year ago