Fresh Hatch Green Chile - Picked in Hatch, NM - Shipped Fresh 25lbs / X-Hot Reviews

4.6 Rating 214 Reviews

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

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Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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“Thank You so much for the great service and follow up and these chilies are great.”

2 Helpful Report

Posted 2 years ago

“Arrived in 2 days because I paid extra for shipping but not a bad one in the crop. Have not tried them yet because I had to grill, peel, and store. I am very happy and will order again because they smelled ah-mazing.”

6 Helpful Report

Posted 2 years ago

“Well, I give it four stars because I never received the extra hot. It rained for several weeks, and the extra hot wasn't able to be harvested. But I did get the hot, and they're pretty tasty. Not as hot as normal but good!”

3 Helpful Report

Posted 2 years ago

“Never got my x-hot due to weather. I totally understand that nature happens. However my “hot” was as hot as a bell pepper. Purchased 50 lbs.. this makes me super sad. Thank you to the owners for communicating with me but this is a tough one to swallow.”

3 Helpful Report

Posted 2 years ago

Hello Charissa, Thank you for providing feedback about your order! We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 2 years ago

“The chiles were Hot like indication, very small causing great time limits on peeling 25# took 4 1/2 hours to peel.”

3 Helpful Report

Posted 2 years ago

“I don’t like leaving bad reviews, but … * Aug. 30: I order 25 lbs. of lumbre green chile * Sept. 5: I get the shipping confirmation * Sept. 7: I get an email saying they couldn’t ship it after all, but it will be prioritized to ship out the following week * Sept. 17: I wait 10 days before replying to say that the order never shipped, and ask for an ETA (which is my preference) or a refund * Sept. 20: I never hear back, so I call customer service and am sent to voicemail, where I leave a message including my order number and phone number. * Sept. 21: They call back but don’t leave a message. I call back and am sent to voicemail. I call back again later, a guy picks up, says yeah they haven’t been able to send it out yet, but it’ll def go out next week … probably. He says, “We emailed you an update this morning.” I say I didn’t get anything. He says, “Yeah, you did.” (I did not, and I checked my spam folder) * Oct. 10: I see that they have stopped offering lumbre on their site, and it’s getting late in the season, which makes me worry that they’re going to just ship me a box of mild red chile instead. So I call and request a refund. They promptly issue the refund, but again tell me they’ve sent me weekly updates explaining the delay. I again say I haven’t received any communication. I’ve used them for a few years without a problem, but now I’m kinda screwed for green chile this year, so I can’t imagine I’ll feel comfortable relying on them again.”

3 Helpful Report

Posted 3 years ago

“I just love love ordering all my Hatch Chile's from green and Red Chile's to powder and also love the jar Chile's thank you very very much for being there for me especially During the pandemic Can't live with out my new Mexico Chile's xoxo.”

2 Helpful Report

Posted 3 years ago

“My first order was great my second order was not because you shipped the wrong type I ordered x hot and received big Jim and I am still waiting for you to send me the correct type ,I have been a yearly customer for some time and hope continue to be if you make my order right thanks.”

4 Helpful Report

Posted 3 years ago