“Fantastic service from beginning to end with delivery to our private drive in a small village from a very courteous driver. Tunis customer service is excellent. They even ring you back if they see that you've tried to call. Very happy with the quality of the cabin. Instructions could however be written and structured better however it all comes together in the end. Took two days to erect properly with two people. One piece of wood missing so had to have a piece made as erection couldn't wait for another piece to be sent. Slight split in the door which I plan to sort out with Tuin. I'm confident that they will arrange a replacement if necessary”
“Ordered Lukas cabin as I needed shed space and a workshop. Arrived on the date promised and my wife and I set to unpacking and sorting the pieces. Time well spent as next day we started assembly, really easy to erect and cabin and roof were up by end of day one.Day two saw the shingles fitted and day three the floors. Quality of pieces and machining were excellent and it fitted together with just a tap of the mallet. Instructions on the site were really useful and a broken pane of glass was resolved without fuss. All my neighbours now have shed envy.”
“I am very pleased with the Tuin experience, great communication,efficient and professional, my cabin was delivered in just one week! I shopped around and believe Tuin to be the best quality and value available. The website is excellent and easy to navigate, there is an answer to every conceivable query, which gives confidence. If you are considering a Tuin product, you can buy with confidence, they deliver exactly what they promise. Well done Tuin.”
“Very pleased with the log cabin. I put this together in a day other than the roof as I decided to add 50mm celotex to insulate the roof before boarding over and laying the shingles. I was surprised to find extra bits left over. Normally you would find bits missing so I was very surprised and happy to purchase from Tuin. I paid extra for the composite profiles around the bottom and mitred these to fit well. I would not hesitate to use Tuin again and have already recommended them to a few people who have seen and have commented on how nice the log cabin is. I was very happy with all of Tuins advice online and would suggest anyone to have a read as its full of useful information. Even being a Tradesmen myself, there is always lots to learn. Many thanks again to all at Tuin”
“I ordered my lukas cabin mid sep & it arrived early October all packaged up. I had all ready watched a short video on how to layout and build. After i had laid it all out that's when the panick set in, I thought what have I done, the video said it was easy. They were right, along with my son Ross we had the cabin complete other than the shingles. Started 9.15am finished 4:30pm. The shingles took us another 1.5hrs. I am delighted with my new cabin, worth every penny.”
“I have bought my lukas log cabin from Tuin June 2015 and I am very happy with the quality and the way they deal with customers.No pressure from sales and delivery was on time .Everything was packed very well except one crack window but I went to local glass shop and they cut one for me and Tuin refund the money very quick. Highly recommend if you want a log cabin. Regards”
