“So glad I found your company, really pleased with my cabin. Every thing went together perfectly. And when I did have any questions I got an email reply promptly. Would I recommend TUIN ? Value/Quality/Service 100% yes I would. I have passed your catalogue onto neighbours as they are very impressed. Geoff Dann Margate”
“Very pleased with my lukas cabin. Ordering and delivery went smoothly. I built my own base using tuin adjustable pads, levelling was quite easy with pads supported on slabs. Had cabin erected by Philip and colleague they built it very quickly and made a good job. I've since made a small shed from leftover materials to match cabin! I'm now painting and kitting out my work shop. Very happy with quality,service and looks great. Glad we did our homework and found Tuin. Got a couple of family and friends considering getting one.”
“I'm not normally one to leave a review, but as its a fair amount of money I wanted to write an honest review. I ordered 2 summer houses from different supplies at the same time. Tuin arrived extremely fast and delivery was quick and easy with a fork lift, the 2nd one from the other company had to be taken off by hand! Whilst building this summerhouse, we did notice some elements were not cut correctly so had to bespoke it slightly. However, their customer service team offered to help and I am 100% satisfied with this product, their service and the cost. My son can now have his own soft play and sensory area with the double doors making it easy to get his wheel chair in and out.”
“I have installed the log cabin and found it very simple with the instructions given. It sits very conveniently in my back yard. I would certainly recommend it.”
“We opted for the Lukas Log Cabin primarily to provide additional storage for DIY equipment and Garden furniture. The whole purchase and delivery arrangement process was very straightforward and any questions were answered willingly and promptly by Tuin. The information on the Tuin website and the Installation guide provided with confirmation of the order were also very comprehensive and straightforward dont be daunted by the volume of reading material, its largely common sense! In readiness for installation, I employed the services of a professional landscaper to lay paving slabs as a level base for the cabin, purely on the grounds that a) I didnt have the tools, e.g. cement mixer and cutting disc to be able to do the job myself and b) I was happy to get someone else to do the grunt work! Thereafter, I carried out the build on my own with no assistance and I would class myself as an enthusiastic DIYer only with no formal or practical skills experience. Thankfully, we have a large driveway since the pallet that the cabin was delivered on was a fair size. It took me the best part of a full day to move the entire contents from the front of the house to the rear where the cabin was to be constructed. A second pair of hands might have eased the exhaustion that I felt at the end this process! The build was very straightforward and, working on my own, it took approximately one day to measure out and lay the foundation beams and construct the side walls; a second day to fix the purlins and roof timbers and a third day to attach the shingles. I wanted the cabin layout to be reversed to that shown on the plans, i.e. with the shed to the left, as opposed to on the right of the summer house. This required one purlin to be cut/planed but, otherwise, the handing of the layout didnt present any problems. We wanted floor boards in both rooms which Tuin supplied and I estimate that it took around a day to cut and lay the boards and to finish off with skirting. The flooring has received 3 coats of heavy duty satin varnish and so, hopefully, will be able to withstand everyday knocks and scrapes. Overall, we are very pleased with the outcome and the quality of the product and I would urge anyone who feels daunted at the prospect of self-assembly, not to be deterred from giving it a go youll be left with a great feeling of achievement when you see the end result!”
“Me and my son put our Lucas log cabin together on Sunday,it takes about a day to construct the cabin extra time needed for the roof,its worth taking the time to lay all the parts out before you start follow the instructions and you should not go wrong.I have had sheds in the past but none of them have been to the high quality of this one, the machining of the joints and general finish is excellent”
“When it comes to a purchase of this magnitude, I am not one to flippantly go out and buy the first thing I come across (much to my Wife's annoyance), and therefore spent a great deal of time researching the multitude of companies offering log cabin products. The first thing that I noticed about the Tuin website was the completely 'open book' honesty from Richard in the many blog posts about the products, advice offered and cabin information in general, this isn't like a normal company I thought. This made the whole experience make you feel like you were being welcomed into a community rather than a 'wham bam thank you Ma'am' sales pitch. I am the kind of person that takes reviews with a pinch of salt - there are the moaners who generally have done something wrong themselves and blame everyone else and give an instant '1 star rating' coupled by a 'terrible company - avoid at all cost' - (not that I actually saw any of those) Then there are the people that simply write '5 stars - excellent' - not the best information for a potential purchaser. Anyway. My original plan was to build a glorified man cave, to detailed drawings I had drawn up my self. The reality of course being that trying to knock up a cabin single handed over an evening and weekend would of taken me a good half a life time.... not to mention that the quality of my attempt would of been far inferior. My design idea was for a split unit - half storage and half study space and the Lukas ticked all of the boxes - it was slightly smaller than my plan - but that wasn't an issue as additionally I opted for the 'storage cabin annex' which sits beautifully on the side of the Lukas. Due to the completely uneven floor at the bottom of the garden, I opted to build a wooden foundation using piers cemented in at 900mm as support. Again, this work was done evenings and weekends. I occasionally had to stop as I was unsure of some dimensions and I had some questions - I fired off an email and to my amazement got the answer out of hours, pretty much instantly! BRILLIANT! I could carry on working (which for the foundation work was a bonus, but my take away and wine night completely ruined). Due to my career, I am away from home for long periods and this scuppered my plans to have the foundation complete prior to planned delivery date, so I asked if I could postpone for a week - and you guessed it - yep no problem. I breathed a sigh of relief! A week later - I had a phone call telling me the exact day that the cabin would be delivered and that the driver would ring ahead when he is an hour away. The foundation now complete and the driver on his way - an ENORMOUS lorry rolled up outside and the cabin was professionally placed on our drive, all before lunch time. Living in a mid terraced house makes egress to the back garden particularly difficult as there are a multitude of tight 90 degree turns to make to get there. I had pre planned (with the assistance of some friends) - that each individual component of the cabin would be passed from the front to the rear through the windows and via the kitchen. This worked a treat as all items passed with ease through an opening 1000mm high and 400mm wide. Cabin delivered, and passed out to the back - time was now kicking around the 14:00 mark and thus the build could begin. By 17:00 the next day, the cabin was completely erected (other than painting and shingles - was my plan for this Easter weekend, but Mother nature has different ideas). The pieces slotted together with ease - and I had grave concerns when my Father in Law rolled up to 'assist' - big bag of screws in one hand a drill in the other. 'What are you doing?' I asked. 'Helping you with your shed....' was his reply. On correcting him that it was NOT a shed and that he wouldn't require any of the stuff he had bought - he guffawed at the thought (thanks Richard for the heads up in one of your posts on the website). Yet when it was all together and I was sat atop the roof nailing in the boards - to say that he was impressed I think was an understatement. The plans were pretty simple to follow - kind of like the ones you get from a Swedish flat packed furniture manufacture...you know the one. If you can follow those - you can put up a log cabin. Although the video on the website was an amazing reference tool. To briefly summarise (before I run out of characters) - I am over the moon impressed with the quality of the cabin. Customer service throughout the entire process has been second to none. I can't wait to finally complete the cabin and start to enjoy it. I would recommend Tuin, Richard and his expert team to absolutely anyone. Many thanks for making this process simply brilliant - and for bragging rights for me (to the wife) that taking the time to find the correct company to purchase from is well worth it !!! If there was a sixth star, I would award it as it is more than deserved!”
