“From the moment we first contacted Tuin they were extremely helpful. They answered all my questions and I knew this was definitely the company to buy the log cabin from. The delivery was smooth and again extremely friend man who delivered. Now the actual log cabin Is amazing!!! It took us a while to move the wood through to the rear garden maybe 2 evenings. To assemble is very easy and trust me when I say if we could do it anyone can do it. Each part slots perfectly into each other and after a while you don't really need the manual. Th first day it took us 8 hours to build from base to roof. The next day was fitting shingle and doing flooring. The quality of this cabin is very good sturdy safe and strong you could not ask for more from it. The kids especially love there room using it as storage and a play room. Thank you Tuin. This is the best value for money item we have bought”
“From the very beginning on ordering my Lukas Log Cabin, right up to the finished project I have been really impressed by the standard of support offered by Tuin.The delivery driver placed the components on my front lawn exactly as I requested on delivery. Although it was film wrapped to prevent damage I did have some damaged shingles, these were replaced without question by the Tuin team. I would like to mention Richard and Jocelyn who were especially helpful. Installation of the cabin was straightforward and everything went together smoothly, due to the craftsmanship of the cutting and quality of the timber. Windows and doors slotted in precisely down to perfect fitting catches and locks. After fixing the roof in place, the shingles gave a wonderful patterned finish which exudes quality. The separate shed and summerhouse sections are a prefect design for my requirements. I have been raving about the cabin to all of my friends and can't recommend it highly enough. Thank you Tuin for such a high quality product at a reasonable price.”
“Really happy with the quality of the cabin and the service. Delivery was ahead of schedule and very professional. Took two days to build and another few days to add floor and treat the cabin. Looks brilliant, very happy.”
“I have spent a long time looking for a Cabin with a shed. Probably a couple of years in fact. The sticking point was finding one that was within the 2.5Mtr height. I then came across the Tuin web site and the Lucas log cabin at 2.34Mtr height. I then spent some time reading the very useful blogs and videos within the support area of the Tuin web site before ordering. The delivery was made on a wet morning in April at around 8.00am. Because of the size of the Pallet 4.5Mtrs * 0.5 * 0.5 the delivery was placed on the road outside of my house. It then took me until 1.30pm to move all of the logs around to the back of the house all laid out in piles of the same type. I started build at around 2.00pm and reached roof height by 5.30pm. No problems at all in the build, in fact it went up just like the video. In all it took 2 full days to finish the build and fit the roofing shingles. I am so pleased with the finished building the quality of the wood is superb. I had a couple of minor issues, not enough roofing shingles, a part missing from the guttering kit but these were dealt with by the support team, next day delivery. All in all this is one of the best buying experiences I have had. The quality of the product is excellent. The delivery service is second to none and the support staff are very friendly.They really do listen and go out of their way to resolve any problems.”
“I searched the web for weeks before deciding on this purchase. I was a little concerned because it cost so much less than seemingly equivalent products from other suppliers. Turns out I made a good choice. The staff were very knowledgeable, the service and delivery excellent and the after sales service (we had one small issue with a door lock, which was quickly resolved) was all that you could hope for. The cabin itself is extremely well manufactured. We put it together in the cold and the rain and it slotted together like a dream. Most importantly the timber is really good quality much much better than the floorboard quality you'd get from your local wood yard. I would recommend this product and this company to anyone. One thing though, I should have felted the roof before fixing the roof tiles (as their staff suggested). I live on the coast where it's rather blustery.”
“Fantastic! The cabin is really well made and the kit was very easy to assemble. Tuin were also really helpful during the build when I had a couple of queries (couldn't find a key for the door....) and needed a few extra shingles (because I'd made an error). Really highly recommended. Assembly of the main cabin walls took most of a day, then another day for roof and shingles. Painting it took 2 days! But really pleased, looks lovely, great quality, helpful company, good value. Thank you!”
“A great log cabin with adjoining shed. I bought the 35mm cabin. Sturdy construction pieces. In building the cabin I read the blod and watched th YouTube videos which was a great help. My wife and I erected this cabin in two days by following the plan supplied. Don't waste your money getting someone to build it for you, it really is quite easy if you follow the plan. Make sure your base is totally level and your foundation beams square and you can't go wrong. I did not take the floor pack but got my own timber and made a raft floor for each room topped off with celotex insulation boards and loft boarding with skirting boards. I also put a DPM over the whole base. The roof shingles are easy to apply but watch you don't over space them. A great log cabin, highly recommended company who do help you at asking”
“Fantastic service. Cabin turned up quicker than I thought, great PROACTIVE communication all the way through. I am an average DIY'er at best and with the help of a friend managed to get this cabin up apart from the roof shingles in 9 hours using the informative blogs and video. I would highly recommend Tuin to friends and family.”
