“After looking around for a log cabin we found the Lucas, from Tuin. Just what we wanted two rooms, a shed for the lawn mower and a cabin for the dart board with space for a fridge full of beer. Service from Tuin is great it does install a great deal of confidence when they only take payment after the goods were despatched. The delivery company true to their word. They called twice, once to arrange a time and day and once to confirm (a day before delivery). I was kept in the loop as far as buyers remorse is concerned I had none. The cabin arrived at the agreed time. The driver cool as a cucumber drove a great big lorry down a residential street right up to our drive. He got on his forklift without any fuss dropped all our goods on our drive. Yes he did deserve his cup of tea. The best part of all is looking at our cabin standing proud in our garden........ OK I jumped the gun, we had to erect it first. With some friends and a lot of fun it was up in two days. Someone has said it is like Lego blocks, yes it is. The instructions are a bit vague for someone who only does this once, if I had to build another it would be so easy having the experience of doing it once before. Don't worry Tuin have since posted more information regarding the building of log cabins. The roof covering does take a little longer, we got the IKO roof shingles the extra work is well worth the finished look. On Inspection (opening the pack) we found one pain of glass cracked. One call to Tuin and we were advised to get a glassier to repair and get reimbursement from Tuin, we have decided not to bother just the response from Tuin was enough for us. We calculated we would run out of roof shingles when half way installing them. A email to Tuin and they sent more, no questions asked. As far a s quality is concerned I believe we got the best. I would recommend to anybody, the whole experience was all so easy and enjoyable. The score is be one hundred and eighty which is equal to a five star. Tuin and us, we all win. Luis.”
“Just a note of thanks to you and the team at Tuin. The whole 'Tuin' experience has been a very pleasurable one. With your guidance, we chose a cabin that fitted our needs perfectly. I read and re-read your blogs, and when the cabin was delivered last Wednesday, it had an air of 'De Ja Veaux' with it. The driver of the artic delivery vehicle had to park a couple of hundred yards down the road but that did not deter him at all. Using his fork lift, he made delivery exactly where we wanted it. Of course, he enjoyed a well deserved cup of tea and a home made bread roll and cheese afterwards. I felt this was a small reward for his gallant efforts. We unpacked the logs on Thursday and commenced the build late that afternoon. The walls and roof were completed on Friday and the first coat of timber preservative was applied both inside and out. On Saturday, we applied a coat of light oak stain to all external timbers and fitted the felt underlay on the roof, in readiness to apply the shingles. Rather pleased that we did that, because on Saturday night it absolutely hammered down with rain. Thanks to your blogs the build was completed very quickly and I am very impressed with the quality of the timbers and joints. Corners all fit exactly and the roof sits very tightly in all corners. We had visited many garden centres and looked at quite a few summer houses before deciding on a log cabin. A log cabin from Tuin to be more specific. The quality of this cabin far exceeds any of the summerhouses we looked at, and size for size actually worked out cheaper thanks to the Tuin sale price. Once again Richard, Thank you for 'steering' me in the right direction.”
“Wanting a 2-room cabin, we chose the Lukas over other designs after much thought, partly because the overall height is lower than the 2.6m Planning Regs rule. The 34mm log thickness of this model was a bonus at no more cost. The quantity of wood filling our yard after unpacking was huge! Construction was not difficult though, with every part numbered with a yellow sticker, whose number matched those on the drawings. After laying the concrete pad, this was a doddle! A day's work saw most of the building in place, with doors and window slotted in. I rang Tuin once for clarification of a construction detail; they were extremely helpful, and the affable Richard called me back to give me guidance. Emailing brings a very swift response from him. The instructions are quite brief, and look as though they have been translated from the Dutch. Here is one gem: "You use the added selt nails and then you burn them or you use the roof shingles kit (optional)". The quality of the timber is superb, and the accuracy of the corner joints is remarkable. A little persuasion with a hammer and a spare piece of log was needed at times, the joints being that tight, but everything fitted perfectly. Wood being wood, the occasional piece has a bit of a twist to it, but they all slotted together in the end. The height of the cabin being that bit more than our old shed, means my stepladder can hang on the higher wall of the shed room, clear of the floor. I had trouble just getting it in to the former shed! There are acres of wall space for hooks, shelves, etc, and things can be screwed in anywhere because of the log thickness. The roof beams are very substantial: 43mm x 145mm; I am thinking of hanging my panel saws along them, completely out of the way! I put 50mm Celotex insulation on top of the tongued & grooved ceiling boards, and 50mm rockwool slabs below the floorboards. They are very easily cut with a sharp carving knife. Tuin's website has very helpful articles about fitting such things, which can be accessed from the 'Blog' tab. We really love the red hexagonal shingles that came with the cabin! We now have a very pretty cabin, that should last for decades.”
“Due to the wet weather I have not yet built our cabin. The email sales service was great, they held on to our cabin until we could take delivery and only took payment when it was delivered. The delivery was fantastic the driver was really helpful and a wizz on the forklift. All the parts are there most are numbered a great relief, the wood looks straight and is smooth and clean. All I need now is a dry spell, (summer?) and we can get it built.”
“Very happy with our log cabin, easy to build, needed advice on build and e.mailed company who replied very quickly, fast effiecent service and very reliable would recommend and use again”
