Thank you for your honest feedback. We’re sorry to hear about your experience with our service, as this is not the standard we strive for. Your comments are valuable, and we’ll work to address these issues to improve. If there’s anything we can do to help, please reach out to our customer support team.
We're thrilled to hear that you're delighted with your order! Thank you so much for sharing your positive feedback. Your satisfaction means the world to us!
“Hi I actually ordered the wrong ones for my toothbrush but that’s entirely my fault. I love my electric toothbrush so I will be placing an order for the correct brushes.”
“Finding the brush head bristle a little hard is there a chance of you launching a softer bristle as I have sensitivity apart from that loving your products”
Thank you so much for your feedback June! We're thrilled to hear you're loving our products. We understand that sensitivity can be an issue, and we truly appreciate your suggestion. Offering a softer bristle option is a fantastic idea, and we'll definitely pass this along to our product development team for consideration. Stay tuned for future updates, and thanks again for your support!
Thank you for your feedback. We’re glad to hear you find the quality good, but we understand your concerns about the price. We strive to offer high-quality products and appreciate your input on value. If you have any questions or need further assistance, please let us know.
“I recently ordered my sonic toothbrush heads. However I should have ordered the sonic pro heads. This was completely resolved by some very helpful customer service support.”
Thanks so much for your review. Our Customer Service team has reached out to you via email to address your concerns promptly. Your input is crucial to us, and we are committed to making things right to ensure your satisfaction.