“I’m am so disappointed that this has completely Changed. I loved the previous pink one that I used in 9mg. The new oil literally tastes like the 99vape you can get from the pound shop. Awful awful taste ! Unfortunately unless it gets changed back I will be shopping elsewhere for my supplies. If anyone has a good recommendation for an alternative (similar to old product) I would love to hear”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any question you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Why have you changed the taste of this liquid? I’ve just opened my first bottle of the new liquid and it is absolutely disgusting!! Please change it back or you will lose another one of your customers. I’m so disappointed. From reading all of the other reviews I can see I’m not alone when I say how disappointed people are. This is the old sub zero liquid you’ve got.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any question you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Why have you changed the taste of this liquid? I’ve just opened my first bottle of the new liquid and it is absolutely disgusting!! Please change it back or you will lose another one of your customers. I’m so disappointed.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any question you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“I was worried to buy these since they changed it and after reading the reviews. But I actually prefer this more! Mint is fresher and tastes cleaner than before. Personally from a menthol vape I want it to taste like I've ate a pack of strong mints and this does the job. I was starting to get too used to the taste of the previous version so I am loving the change. I'll definitely be sticking with this brand! Good job!”

Helpful Report

Posted 4 years ago

Hi there, Thanks for the review. It’s great to hear that you have found the VIP liquid for you! All customer feedback is very greatly appreciated. Please keep an eye on our website for exciting deals and new products! If you have any queries, or ever require assistance, please do not hesitate to get in touch with the friendly VIP Customer Care team by dropping us an email on customercare@vipcig.com or you could give us a call on 0161 413 0370. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Was the best product on the market, not sure why you have changed it but it now tastes disgusting. Well done you have lost a customer.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any question you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Just like the previous reviews, I do not like new triple menthol e liquid and as for the new bottles they are a nightmare. Please please go back to the old liquid.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any question you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Sharon Mitchell

Unverified Reviewer

“I have been buying Triple Menthol from you for many years and you have just changed the liquid to a white one, which is a completely different taste, and not for the better, and have just bought my months supply which i will now not be able to vape with, its disgusting. Why did you change this without advising your customers, i will need to think hard now about trying to resource this elsewhere, I welcome you thoughts on this, very very dissapointed”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any question you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Why have you stopped selling the 8mg pink triple ice I have had from yourselves for a few years now the 6 and 12 is like trying to smoke an extra strong mint HORRIBLE can we not have what we have all faithfully purchased from you back please .Regards”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any question you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Triple Menthol Reviews