British Gold Exclusive Tobacco E-Liquid Reviews

4.4 Rating 563 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Kathleen Welch

Verified Reviewer

“Excellent service, well packaged and prompt delivery. Thank you”

Helpful Report

Posted 5 years ago

Thank you very much for the five star review! It’s great to hear that your liquid arrived within the expected timescale! We hope that you like your new product. If you have any queries, please do not hesitate to give our friendly VIP Customer Care team a call on 0161 413 0370 or drop us an email to customerservices@vipcig.com. Kind Regards - VIP Customer Care

Posted 5 years ago

Gene Saunders

Verified Reviewer

“Have used it for 5 years great product.The young lady in our shopping centre in Hastings very helpful and friendly.”

Helpful Report

Posted 5 years ago

Thanks for the positive review and feedback. The VIP Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile! We hope that you enjoy your liquid. If you ever require any further advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 5 years ago

Barbara Hogan

Verified Reviewer

“Could you remind me what I orderd, and what is your contact number . Mrs B Hogan thank you”

Helpful Report

Posted 5 years ago

Thank you for the review. If you ever require any further advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 5 years ago

Alison Clark

Verified Reviewer

Author didn't leave any comments.

Helpful Report

Posted 5 years ago

Thank you for the 5 star review Kind Regards VIP

Posted 5 years ago

Colin Dullingham

Verified Reviewer

“Ordered 17th April now 24th & still no delivery ... very poor considering I’ve ordered lots of other things 2/3 days ago & have all turned up ....”

Helpful Report

Posted 5 years ago

Thank you for contacting VIP regarding your order. We apologise for any inconvenience this has caused. We are currently experiencing some delays with customer orders. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive within the 7 working days or you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customerservices@vipcig.com. Kind Regards VIP

Posted 5 years ago

Margaret Foster

Verified Reviewer

“Great service and love it.”

Helpful Report

Posted 5 years ago

Thanks for the positive review and feedback. The VIP Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile! We hope that you enjoy your eliquid. If you ever require any further advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 5 years ago

Simon Mallindine

Verified Reviewer

“As perfect as always!”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write such a positive review. It’s great to hear that you have found your favorite liquid with us here at VIP! If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 5 years ago

Kevin Mcgrath

Verified Reviewer

“Easy to order and super speedy delivery, only took 3 days to arrive.”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write such a positive review about your VIP experience! We aim to provide the best service and get your order to you as quickly as possible. All feedback is very greatly appreciated. If you ever require any advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 5 years ago