Christine Lavelle

“excellent, value for money.”

Posted 5 years ago

Hello there! Thanks for the excellent review. We are happy to hear that your order arrived quickly and that you are enjoying your e-liquid. If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 5 years ago

Alexander Robertson

Verified Reviewer

“very happy be ordering more soon.”

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Posted 5 years ago

Thank you so much for taking the time to write such a positive review. It’s great to hear that you have found your favorite liquid with us here at VIP! If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards – VIP Customer Care

Posted 5 years ago

“Great service during this time”

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Posted 5 years ago

Thank you for the great review

Posted 5 years ago

Michael Kitchener

Verified Reviewer

Author didn't leave any comments.

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Posted 5 years ago

Thank you for the 5 star review

Posted 5 years ago

“How can I write a review when I am still waiting on the delivery which has been over 3 weeks due”

Helpful Report

Posted 5 years ago

Thank you for contacting VIP regarding your order. We apologise for any inconvenience this has caused. We are currently experiencing some delays with customer orders. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive within the 7 working days or you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customerservices@vipcig.com. Kind Regards VIP

Posted 5 years ago

Tracey Kinloch

Verified Reviewer

“Great service posted out 2 days later fast and efficient.”

Helpful Report

Posted 5 years ago

Thank you very much for the five star review! It’s great to hear that your liquid arrived within the expected timescale! We hope that you like your new product. If you have any queries, please do not hesitate to give our friendly VIP Customer Care team a call on 0161 413 0370 or drop us an email to customerservices@vipcig.com. Kind Regards - VIP Customer Care

Posted 5 years ago

“I have not received it yet”

Helpful Report

Posted 5 years ago

Thank you for contacting VIP regarding your order. We apologise for any inconvenience this has caused. We are currently experiencing some delays with customer orders. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive within the 7 working days or you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customerservices@vipcig.com. Kind Regards VIP

Posted 5 years ago

“I always used this liquid, buying it as the stall until the lockdown started and the the stall closed. Happy with the delivery as I thought it would take longer to arrive because of the postal problems at the moment”

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Posted 5 years ago

Hi Anne Thank you for the 5 star review, we are so pleased to hear you are happy with the products and services we offer.

Posted 5 years ago

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