Ten Motives Spare Battery Reviews

3.8 Rating 145 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Posted 4 years ago

Thank you for the review Kind Regards VIP

Posted 4 years ago

Carol Quinton

Verified Reviewer

“Have not received this order yet!!”

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Posted 4 years ago

Thank you for contacting VIP regarding your order. We apologise for any inconvenience this has caused. We are currently experiencing some delays with customer orders. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive within the 7 working days or you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customerservices@vipcig.com. Kind Regards VIP

Posted 4 years ago

Author didn't leave any comments.

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Posted 4 years ago

Thank you for the 5 star review Kind Regards VIP

Posted 4 years ago

Stuart Thorne

Verified Reviewer

“always good service Janet was really helpful the new ten motives are taking a bit of time to get used to i did like the vips .”

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Posted 4 years ago

Katherine Marchant

Verified Reviewer

“Dreadful. I bought 3 on your advice. They won’t charge. I have spoken to your staff about this and was promised replacements, but so far have heard or received nothing. I’ve given Vip loads of custom over the last 6 years and this service fall very short.”

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Posted 4 years ago

“Ordered for my mum wouldn't know what they like as still not received them because got a clearomiser not my batteries sent still waiting ???”

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Posted 4 years ago

“I’ve bought them many times and have always been excellent.”

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Posted 4 years ago

Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer! If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards, Nathan – VIP Customer Care

Posted 4 years ago

Suzanne Young

Verified Reviewer

“Very happy with slimmer style battery”

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Posted 4 years ago

Hello there! Thanks for the excellent review. We are happy to hear that your order arrived quickly and that you are enjoying your purchase! If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Nathan – VIP Customer Care

Posted 4 years ago