Thank you Joe for taking the time to leave a review. We greatly appreciate your feedback. We've reached out to you via email to address and resolve the issue you've mentioned. Please check your inbox at your earliest convenience. We look forward to resolving this matter and ensuring your satisfaction.
Dear Thomas,
We wanted to extend our heartfelt gratitude for your 5-star review. Your support means a great deal to us, and we are thrilled to know that you are satisfied with your experience with WaterGuru.
Rest assured, we will continue to work hard to provide the best possible products and services for our valued customers like you.
If you ever need anything or have any questions, please do not hesitate to reach out. We are always here and happy to assist you.
Thank you once again for your support and for being a part of the WaterGuru community.
Warm regards!
“Getting the chemicals correct has always had me adding too much or not enough only to have algie blooms or cloudy water. Then I had to spend more money and go back and forth to the pool store. With the C5 Water Guru, my water has been clear and easier to manage. My neighbors who have pools have told me they are going to get one since they pay heavily for pool services to manage theirs. So far after 3 months I am very pleased.”
Dear Mark,
We hope this email finds you well.
We wanted to extend our heartfelt gratitude for your 5-star review. Your support means a great deal to us, and we are thrilled to hear about your positive experience with WaterGuru SENSE.
We’re delighted that the WaterGuru SENSE has made managing your pool water easier and more efficient, and that it has helped you avoid the hassle of algae blooms and cloudy water. It’s fantastic to know that your neighbors are considering the Water Guru as well, especially given the benefits you’ve experienced.
Thank you for sharing your journey with us and for recommending our product. If you ever need anything or have any questions, please do not hesitate to reach out. We are always here and happy to assist you.
Thank you once again for your support and for being a valued member of the WaterGuru community.
Warm regards,
“I used to have to take water samples to the local pool store. Sometimes it was back and forth several times when chemicals were out of whack and solutions didn't seem to work or created different problems. This cassette eliminates the running around and for routine problems a suggested solution is included through the app. The app is easy to download and use and works with the cassette.”
Dear Trudy,
We hope this email finds you well.
Thank you for sharing your experience with the WaterGuru SENSE and for your kind review. We’re thrilled to hear that the SENSE has simplified your pool maintenance routine and eliminated the need for multiple trips to the pool store.
It’s wonderful to know that the app and suggested solutions have made managing your pool water more convenient and effective. We’re committed to providing tools that make pool care easier and more efficient, and your feedback reassures us that we’re on the right track.
If you have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help.
Thank you once again for your support and for being a valued member of the Water Guru community.
Warm regards,
“Love the product and it functions without any issues. The only issues I have with it are they do not seem to last 30 days instead they last 29 for me. The next issue is that there is so much demand for the product that your restricted to only ordering one at a time. Would love to see the cartridge add a salt water ppm feature.”
Thank you for taking the time to leave a review. We greatly appreciate your feedback. We've reached out to you via email to address and resolve the issue you've mentioned. Please check your inbox at your earliest convenience. We look forward to resolving this matter and ensuring your satisfaction.
“Fc and ph readings are good and consistent. The CYA seems in range, as is the alkalinity,
However the CH is way off. There is definitely room for improvement in that area.. my daily sense 2 readings are compared to weekly pool store test readings.”
Thank you Bernd for taking the time to leave a review. We greatly appreciate your feedback. We've reached out to you via email to address and resolve the issue you've mentioned. Please check your inbox at your earliest convenience. We look forward to resolving this matter and ensuring your satisfaction.
“I bought the SENSE S2 early this year for my daughter and son inlaw's new above ground pool. Upon ordering a replacement cassette, I found they werent available until around the first of August. Here in Maine it is a short pool season to begin with, so focus is on keeping it clean for the 3 months of use.
It seems like poor customer service to roll out a new product, but not be able to keep up with demand for the most important part of the product itself. I bought one more cassette since they became available again, but will not purchase another for this year, may not use it at all next year either. Don't use the excuse "we did not expect the demand to be so high", thats the poor planning side, so don't use it as an excuse.
I reached out after hearing of the supply issue to get a full refund and was told that could only be done in teh first 30 days. I bought it in March and dont open pools in Main until mid May, so thats poor policy as well.
I will go back to using solely strips for my pool chemistry. Anyone reading this, and dont mind waiting for cassettes, I have a new condition Water Guru SENSE 2 to sell you?”
Thank you Mark for taking the time to leave a review. We greatly appreciate your feedback. We've reached out to you via email to address and resolve the issue you've mentioned. Please check your inbox at your earliest convenience. We look forward to resolving this matter and ensuring your satisfaction.
