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SENSE S2 Reviews

4.2 Rating 447 Reviews
Jeffrey Mowers
Verified Reviewer
Had the sense 2 for about two weeks and it can’t “sense” the ph. Compared to pool store several times. Save your monand just get a good test kit. Support drags their feet in fixing issue. Not worth 300+$…..
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Posted 1 year ago
So far, so good with the Sense2. Most of the data is pretty close to what the pool store reports. It's great to be able to look back at my test results so I can keep a good eye on my pools chemistry.
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Posted 1 year ago
Chlorine and alkalinity are very close. PH is slightly off, and calcium hardness and CYA are WAYYYYYY OFF. Might just be this first cartridge but who knows YOU CANT ORDER MIRE BECAUSE THEY ARE ALWAYS OUT OF STOCK!!! Not giving up hope yet. It is helpful to know chlorine and love the Alexa integration to ask what pool temp is. For now 3 stars.
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Posted 1 year ago
Thank you for taking the time to leave a review. We greatly appreciate your feedback. We've reached out to you via email to address and resolve the issue you've mentioned. Please check your inbox at your earliest convenience. We look forward to resolving this matter and ensuring your satisfaction.
Posted 1 year ago
Elston Thomas
Verified Reviewer
Still haven’t gotten mine to work yet
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Posted 1 year ago
Thank you for taking the time to leave a review. We greatly appreciate your feedback. We've reached out to you via email to address and resolve the issue you've mentioned. Please check your inbox at your earliest convenience. We look forward to resolving this matter and ensuring your satisfaction.
Posted 1 year ago
James Cardone
Verified Reviewer
Author didn't leave any comments.
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Posted 1 year ago
I’m in love with my Sense S2. It provides daily accurate reads and I have been able to correct calcium hardness and CYA levels, which I never checked previously. I am using less chlorine and pH/chlorine has been easy to keep perfect. I’m certainly spending a bit more, but providing the right conditions for my family and guests to swim in is well worth the cost.
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Posted 1 year ago
Charles Moggia
Verified Reviewer
As a new customer I can’t ascertain its accuracy. It seems to detect the ph and chlo. HOWEVER , it is unable to evaluate the water hardness.
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Posted 1 year ago
Thank you for taking the time to leave a review. We greatly appreciate your feedback. We've reached out to you via email to address and resolve the issue you've mentioned. Please check your inbox at your earliest convenience. We look forward to resolving this matter and ensuring your satisfaction.
Posted 1 year ago
Derek Sexter
Verified Reviewer
I was super worried and told my kids not to go in pool based on the sense report. Took to pool store and water was fine. Sense consistently gives wrong data
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Posted 1 year ago
Thank you for taking the time to leave a review. We greatly appreciate your feedback. We've reached out to you via email to address and resolve the issue you've mentioned. Please check your inbox at your earliest convenience. We look forward to resolving this matter and ensuring your satisfaction.
Posted 1 year ago