“I couldn't be more satisfied with the customer service & support from this company. I will continue to order chicks from here. The staff go above & beyond to make things right when things go wrong. I'm beyond satisfied. Thank you all again for the love, care, and support you all provided. This kind of customer service is extremely rare to find nowadays. Thanks again to all of the staff there, I know you all work so hard and it shows. A++++++++++”
“So bummed. Ordered 1 Green Queen Easter Egger chick months ahead of shipping date and it wasn’t available . We got a Plymouth barred rock instead. Really wish we could have received a colored egg laying chick or at least a dark brown egg. :(”
We are so sorry that the Green Queen Easter Egger baby had a bad hatch day and we commiserate with your disappointment! We are absolutely disheartened when Mother Nature has other plans and the chicks do not hatch as well as planned. For any new orders you may place, please indicate on your order notes specifics about the characteristics you are looking for in your flock. By reading those details, we will know you prefer a breed that will have more colorful eggs should a substitute be necessary. Please let us know any time you have questions or concerns as My Pet Chicken is happy to help! We hope that the Barred Plymouth is bringing you joy in the Queen's absence.
“Great so far, just entering our second week. Chicks arrived active and healthy and when promised. Already developing their wing and tail primary feathers. I trust “My Pet Chicken” for quality based on these birds.”
We are terribly sorry that you had this heartbreaking experience! Please understand that My Pet Chicken places great value on the lives of the baby birds we hatch and sell; every effort is made to ensure their safe arrival. Our business depends on happy, healthy chicks being delivered to their new family. We customize orders based on the conditions the birds will face during their trip; heat pack, extra ventilation, additional bedding, and other safety measures. Unfortunately, as you know, sometimes our best efforts are not enough.
We hope your scheduled reshipment will bring you happiness.
