“Not only was the signs I ordered really great, the customer service was amazing. I ordered 3 signs, one came with part of one letter not lighting up and they immediately sent out a brand new sign. I was shocked at how quickly they fixed the issue. I will for sure be ordering more and I have been telling everyone I know that this is the best place to work with.”
Dear [Reviewer's Name],Thank you so much for your amazing 5-star rating and for sharing your positive experience with our Neon Signs! We are thrilled to hear that you found the signs to be really great, and we appreciate your kind words about our customer service.
We are sorry to hear about the issue with one of the signs, but we are glad that we could rectify it promptly by sending you a brand new sign. Ensuring customer satisfaction is our top priority, and it brings us joy to know that we were able to resolve the issue quickly for you.
We truly value your loyalty as a customer, and we are grateful that you have been spreading the word about our products and services. Your recommendations mean a lot to us!
We look forward to serving you again in the future, and please do not hesitate to reach out if there is anything else we can assist you with.
Thank you once again!
Best regards,
Neon Champ Support Team
“Sign came in perfectly. Everything we expected, shipping time took a little longer than expected but it was perfect for what we needed at our office. Highly reccommend.”
Dear Brad,Thank you so much for your fantastic 5-star rating of our Neon Signs! We sincerely appreciate your kind words and recommendation. We are thrilled to hear that the sign arrived in perfect condition and met all of your expectations. We apologize for any delay in the shipping time, but we are glad it ultimately worked out well for your office needs. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Once again, thank you for your support!
Warm regards,
Neon Champ Support Team
“Requested a custom sign, it took about 4 weeks to arrive. The sign met my expectations, the only issue was slight dicoloration in shorter curved pieces (Turquoise color). The recipient was very impressed and appreciative of the sign, which was a gift.”
Dear Ken,Thank you so much for taking the time to rate Neon Signs with 4 stars. We truly appreciate your feedback and are glad to hear that the sign met your expectations. We apologize for any inconvenience caused due to the slight discoloration in the shorter curved pieces. Our team is constantly striving to improve our products, and we will definitely take this into consideration.
We are delighted to hear that the recipient was impressed and appreciative of the sign, especially since it was a custom gift. Your patience during the 4-week wait is greatly appreciated, as each sign is made with precision and care.
Once again, thank you for your valuable feedback and for choosing our Neon Signs. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us.
Best regards,
Neon Champ Support Team
