Neon Signs Reviews

4.1 Rating 140 Reviews

About NeonChamp US:

Welcome To NeonChamp! We are the makers behind cool custom neon signs catching everybody's attention in the USA! NeonChamp, primarily located in the USA, a team of creative enthusiasts is dedicated to designing high-quality neon signs that are not just pretty but also very pocket friendly. You can customize your own neon signs and use them for offices, homes, cafes, weddings, and other special occasions. We strive hard to provide only the best quality signs that are energy-efficient, durable, and, most importantly, easy to handle and install!

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“We are very pleased with our custom sign. Communication around shipping was lacking at first, but once we reached out to the company, they were able to provide FedEx shipment numbers. Our order arrived within days and was packaged with great care. Overall, pleasantly surprised!”

Helpful Report

Posted 3 months ago

Dear Customer, Thank you so much for your thoughtful feedback! We're delighted to hear that you're very pleased with your custom sign and that it arrived safely and met your expectations. We appreciate your patience regarding the initial shipping communication and are glad our team was able to provide the FedEx tracking information once contacted. It's wonderful to know that your order arrived quickly and was packaged with great care. Thank you for giving us the opportunity to assist you, and we're thrilled that your overall experience was a pleasant surprise. We truly appreciate your support and look forward to serving you again in the future. Warm Regards, Neon Champ

Posted 3 months ago

“The measurements are not what was ordered and does not fit the location we needed. Reaching out to the company to see what can be done... After some time, and back and forth with different people, the company has sent a replacement and seems to be working great. Thank you!”

Helpful Report

Posted 4 months ago

Dear Jami, Thank you for bringing this to our attention, and we’re sorry to hear about the issue with the measurements not matching your order. We understand how frustrating it must be when a product doesn’t fit the intended space, especially after planning everything around it. We appreciate you reaching out to our team, and we’re hopeful we can review this with you and find a suitable resolution. Please continue working with our support team so we can assist you as quickly as possible. Thank you for your patience, and we look forward to helping you get this sorted. Warm Regards, Neon Champ

Posted 4 months ago

“Signs are very good craftsmanship look very nice however I did not receive a power pack something went crazy and shipping patiently waiting”

Helpful Report

Posted 4 months ago

Dear Kev, Thank you for your feedback. We're delighted to hear that you're happy with the craftsmanship and appearance of your signs. It means a lot to know that the final product met your expectations. We are very sorry to hear about the issue with the missing power pack and understand how frustrating it must be to have the signs ready but not yet be able to use them. We appreciate your patience while the shipping issue is being resolved and understand your eagerness to see the signs fully illuminated. Thank you again for your understanding and support. We hope the power pack reaches you soon so you can enjoy your signs exactly as intended. Warm Regards, Neon Champ

Posted 4 months ago

Cynthia Black

Verified Reviewer

“Honestly it was hard for me to pay the price! However once I get it hung up?? I know without a doubt, I’m going to love it even more! I’m hoping to hang it today! I will say, my sign could been more expensive so I’m thankful it wasn’t”

Helpful Report

Posted 4 months ago

Dear Cynthia, Thank you so much for your honest feedback! We completely understand that investing in a custom sign is a big decision, and we truly appreciate you choosing NeonChamp. We’re so happy to hear that you’re excited to get it hung up, and we hope you absolutely love it once you see it fully displayed in your space! It means a lot to know that you felt the pricing was still fair for a custom piece made just for you. Thank you again for your support, and we’d love to hear what you think once it’s installed. Warm Regards, Neon Champ

Posted 4 months ago

Alexander Leclear Alexander Leclear

Verified Reviewer

Incentivized

“Nice quality and bright! Only thing I was not a fan of was the wire anchors it came with, thought they were kinda ugly. I bought stainless steel crimping ferrules to hang it with instead.”

Helpful Report

Posted 4 months ago

Dear Alexander, Thank you for your honest feedback! We’re really glad to hear you were happy with the brightness and overall quality of the sign. We also appreciate you sharing your thoughts about the wire anchors. Feedback like this is genuinely helpful, and we understand wanting a cleaner, more polished hanging setup. Your stainless steel crimping ferrules sound like a great custom solution. Thanks again for your support and for taking the time to share both the positives and the areas for improvement—we truly value it. Warm Regards, Neon Champ

Posted 4 months ago

Marilou Larochelle

Verified Reviewer

“ALL PERFECT!”

1 Helpful Report

Posted 5 months ago

Dear Marilou, That’s exactly what we love to hear and thank you. We’re thrilled everything was perfect for you. Your support means a lot, and we look forward to creating something amazing for you again soon. Warm Regards, Neon Champ

Posted 5 months ago

Marianna Jakeli

Verified Reviewer

“I bought this as a gift for my husbands man cave, he really liked it! I was worried about how it would be shipped and it was great”

1 Helpful Report

Posted 5 months ago

Dear Marianna, Thank you so much for sharing this! We’re really glad to hear that your husband loved the sign and that’s what makes it all worth it. It’s completely understandable to be concerned about shipping, especially for something delicate, so we’re happy to know it arrived safely and met your expectations. We put a lot of care into packaging to ensure everything reaches you in perfect condition. Thank you again for your support and we’d love to help you create another great gift in the future! Warm Regards, Neon Champ

Posted 5 months ago

“Our granddaughter loved her extra heart sign!”

Helpful Report

Posted 5 months ago

Dear Customer, Thank you so much for sharing this! We’re absolutely delighted to hear that your granddaughter loved her extra heart sign and that’s such a sweet and special choice. It means a lot to us to be part of moments like these and create something that brings joy. We truly appreciate your support and are so glad the sign made her happy. We’d love to create something just as meaningful for you again in the future. Neon Champ

Posted 5 months ago