Dear Sandra,
Thank you for your fantastic 5-star review of our Neon Signs! We're thrilled to hear that you love the quality of your sign and that it fits perfectly in your Man Cave.
Your satisfaction is our top priority, and we appreciate your kind words. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your awesome new addition!
Best regards,
Neon Champ Support Team
“Placed my order and received my sign within a few weeks. The sign looks like what I custom ordered and was easy to install. Also, their customer service was prompt to address any issues or questions!”
Dear Valued Customer,
Thank you so much for your wonderful 5-star review of our Neon Signs! We're delighted to hear that your sign arrived on time and matched your custom order perfectly. It's fantastic that you found the installation process easy as well!
We're also pleased to know that our customer service team was able to assist you promptly. Your satisfaction is our top priority, and we truly appreciate your kind words.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new Neon Sign!
Best wishes,
Neon Champ Support Team
Dear Melissa,
Thank you for taking the time to share your 5-star review of our Neon Signs! We’re so glad to hear that you love the sign itself. Your enthusiasm truly makes our day!
We apologize for any inconvenience you encountered with the missing hardware and the lack of customer service. We strive to provide a seamless experience, and your feedback is invaluable in helping us improve. Please know that we are here to help, and if you need assistance, don’t hesitate to reach out.
Thank you once again for your wonderful support, and we hope you enjoy your Neon Sign for years to come!
Best regards,
Neon Champ Support Team
Dear Emily,
Thank you so much for your incredible 5-star review of our Neon Signs! We are absolutely thrilled to hear that you love the sign for your tattoo shop. Your recommendation means the world to us, and we truly appreciate your support.
If you ever need anything else or have more feedback to share, please feel free to reach out. We're here to help and look forward to serving you again in the future!
Best wishes,
Neon Champ Support Team
“I was lucky enough to eventually receive my sign but it was far past the promised date. The cord for it came separately from India and wrapped in about 40 layers of tape, I had no idea what it was and it took about 20 minutes to unwrap. The sign is OK. The website chat and phone numbers are both fake.
I do not recommend unless you don't really need a sign and just want to gamble.”
Dear Kathryn,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
Dear UKRIT,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
Dear Jay,Thank you so much for giving us a fantastic 5-star rating for our Neon Signs! We greatly appreciate your support and loyalty as our valued customer.
We are delighted to hear that our Neon Signs are working perfectly for you. It's great to know that you found our alphabet style selection helpful in meeting your specific requirements. We always strive to offer a diverse range of options to cater to our customers' needs.
Please don't hesitate to reach out if there's anything else we can assist you with. We value your business and hope to continue serving you in the future!
Best regards,
Neon Champ Support Team
“After over a month of reaching out to this company I have lost hope I will ever get my HUNDREDS of dollars back. My sign arrived with faulty wiring and will not work. I have reached out via email, call, form submission and voicemail. All of which have been either ignored or ghosted me after a few responses. When you call the company’s phone, it rings for 10+ minutes and when answered they will tell you “that has to be taken care of via email” when emails aren’t responded to.”
Dear Lexi,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
