“Wardrobe is heavier than I expected. Back is sturdy, great pockets.”

“I was thinking for a long time whether to buy this backpack. I'm crazy about backpacks. I had the impression that the backpack is expensive and its main advantage is a great advertising campaign. Ever since I have it, I am very pleased. A very practical backpack, much nicer than in the advertisement and, in addition, the quality of workmanship is great. After a week of use, I definitely recommend it. Greg”

Helpful Report

“As avid travelers my wife and I loved your promotional videos and were so excited to receive and use the Shell pack... First trip was this past weekend and it is difficult to express how disappointed we both are in the poorly executed features and design compared to a $70 Backpack on Amazon. I don't want to just complain about everything. The materials are decent quality (zippers are average at best), but every detail seems like it was never tested or designed by someone that has actually ever used a backpack. 1) The over-shoulder straps are way too rigid and very uncomfortable. My wife and I are used to going hours on end but within minutes we were feeling the edges of the straps digging into our shoulders and chest. At 30 minutes the pain is unbearable. 2) The had stapes (Top and Side) are way too small and thin (no padding). So you are trying to lift a 20-pound bag with 2 or 3 fingers (because that's all that fits) and they are very thin (like a shoestring) so so it cuts through your fingers like a knife. Even a cheap backpack has a fully padded, full Hand sized carrying strap! 3) The "Expandable Kangaroo Pouch" will only fit light tennis shoes US size 9 (EU 43) or less. Hiking boots or trail runners... forget it! 4) The laptop compartment is basically inaccessible due to a design flaw. There is a large Velcro flap that covers the top of the laptop pouch, which you can't open because it is blocked by the clothing organizer in the pack. You have to completely open the backpack (full clamshell) to open the velcro flap to access the laptop. Not so easy on a plane/bus/car or anywhere because you need a ton of space and anything lose comes falling out. Again, a $70 backpack has an easy access laptop sleeve. 5) The "Wardrobe System" has a small loop for hanging but unless there is a nail or small hook in the wall it won't fit so you can't hang it anywhere. Why not add a hook that stows away under a velcro flap so that you can actually hang it as purposed? Also, synching down the "Wardrobe System" to save space is nearly impossible because it's too flimsy (it just folds back like an accordion and everything comes out) and is poorly designed (you have synch one side at a time, which shifts the contents and it then becomes uneven). Why not have the synching straps connect on the top and bottom so that you can just pull up/down and tighten the entire thing at once and evenly? 6) The extra connecting pouches are a good idea but again poorly executed. They connect well but stick out too far on the edges (big gap between pouch and backpack) so they get caught and snagged on EVERYTHING. Why not add a small fold-over (similar to the way too small "kangaroo pouch") to make it seamless instead of a snag magnet? 7) Not many external pockets compared to way cheaper backpacks. So, you can't wear it for more than 30 minutes without your arms going to sleep. You can't pick it up with the 'way too small' hand strap as it will cut off circulation to the 2/3 fingers you can fit. You can't easily access your laptop (this drove me crazy in the airport!!). You can't hang the "Hanging Wardrobe Organizer" or synch it down with ease. The shoe pouch doesn't fit shoes. The pay extra pooches just cause a snagging problem. AND it cost me 5 times what my previous and again current (because this is unusable in comparison) backpack cost.”

1 Helpful Report

“As avid travelers my wife and I loved your promotional videos and were so excited to receive and use the Shell pack... First trip was this past weekend and it is difficult to express how disappointed we both are in the poorly executed features and design compared to a $70 Backpack on Amazon. I don't want to just complain about everything. The materials are decent quality (zippers are average at best), but every detail seems like it was never tested or designed by someone that has actually ever used a backpack. 1) The over-shoulder straps are way too rigid and very uncomfortable. My wife and I are used to going hours on end but within minutes we were feeling the edges of the straps digging into our shoulders and chest. At 30 minutes the pain is unbearable. 2) The had stapes (Top and Side) are way too small and thin (no padding). So you are trying to lift a 20-pound bag with 2 or 3 fingers (because that's all that fits) and they are very thin (like a shoestring) so so it cuts through your fingers like a knife. Even a cheap backpack has a fully padded, full Hand sized carrying strap! 3) The "Expandable Kangaroo Pouch" will only fit light tennis shoes US size 9 (EU 43) or less. Hiking boots or trail runners... forget it! 4) The laptop compartment is basically inaccessible due to a design flaw. There is a large Velcro flap that covers the top of the laptop pouch, which you can't open because it is blocked by the clothing organizer in the pack. You have to completely open the backpack (full clamshell) to open the velcro flap to access the laptop. Not so easy on a plane/bus/car or anywhere because you need a ton of space and anything lose comes falling out. Again, a $70 backpack has an easy access laptop sleeve. 5) The "Wardrobe System" has a small loop for hanging but unless there is a nail or small hook in the wall it won't fit so you can't hang it anywhere. Why not add a hook that stows away under a velcro flap so that you can actually hang it as purposed? Also, synching down the "Wardrobe System" to save space is nearly impossible because it's too flimsy (it just folds back like an accordion and everything comes out) and is poorly designed (you have synch one side at a time, which shifts the contents and it then becomes uneven). Why not have the synching straps connect on the top and bottom so that you can just pull up/down and tighten the entire thing at once and evenly? 6) The extra connecting pouches are a good idea but again poorly executed. They connect well but stick out too far on the edges (big gap between pouch and backpack) so they get caught and snagged on EVERYTHING. Why not add a small fold-over (similar to the way too small "kangaroo pouch") to make it seamless instead of a snag magnet? 7) Not many external pockets compared to way cheaper backpacks. So, you can't wear it for more than 30 minutes without your arms going to sleep. You can't pick it up with the 'way too small' hand strap as it will cut off circulation to the 2/3 fingers you can fit. You can't easily access your laptop (this drove me crazy in the airport!!). You can't hang the "Hanging Wardrobe Organizer" or synch it down with ease. The shoe pouch doesn't fit shoes. The pay extra pooches just cause a snagging problem. AND it cost me 5 times what my previous and again current (because this is unusable in comparison) backpack cost.”

1 Helpful Report

“As avid travelers my wife and I loved your promotional videos and were so excited to receive and use the Shell pack... First trip was this past weekend and it is difficult to express how disappointed we both are in the poorly executed features and design compared to a $70 Backpack on Amazon. I don't want to just complain about everything. The materials are decent quality (zippers are average at best), but every detail seems like it was never tested or designed by someone that has actually ever used a backpack. 1) The over-shoulder straps are way too rigid and very uncomfortable. My wife and I are used to going hours on end but within minutes we were feeling the edges of the straps digging into our shoulders and chest. At 30 minutes the pain is unbearable. 2) The had stapes (Top and Side) are way too small and thin (no padding). So you are trying to lift a 20-pound bag with 2 or 3 fingers (because that's all that fits) and they are very thin (like a shoestring) so so it cuts through your fingers like a knife. Even a cheap backpack has a fully padded, full Hand sized carrying strap! 3) The "Expandable Kangaroo Pouch" will only fit light tennis shoes US size 9 (EU 43) or less. Hiking boots or trail runners... forget it! 4) The laptop compartment is basically inaccessible due to a design flaw. There is a large Velcro flap that covers the top of the laptop pouch, which you can't open because it is blocked by the clothing organizer in the pack. You have to completely open the backpack (full clamshell) to open the velcro flap to access the laptop. Not so easy on a plane/bus/car or anywhere because you need a ton of space and anything lose comes falling out. Again, a $70 backpack has an easy access laptop sleeve. 5) The "Wardrobe System" has a small loop for hanging but unless there is a nail or small hook in the wall it won't fit so you can't hang it anywhere. Why not add a hook that stows away under a velcro flap so that you can actually hang it as purposed? Also, synching down the "Wardrobe System" to save space is nearly impossible because it's too flimsy (it just folds back like an accordion and everything comes out) and is poorly designed (you have synch one side at a time, which shifts the contents and it then becomes uneven). Why not have the synching straps connect on the top and bottom so that you can just pull up/down and tighten the entire thing at once and evenly? 6) The extra connecting pouches are a good idea but again poorly executed. They connect well but stick out too far on the edges (big gap between pouch and backpack) so they get caught and snagged on EVERYTHING. Why not add a small fold-over (similar to the way too small "kangaroo pouch") to make it seamless instead of a snag magnet? 7) Not many external pockets compared to way cheaper backpacks. So, you can't wear it for more than 30 minutes without your arms going to sleep. You can't pick it up with the 'way too small' hand strap as it will cut off circulation to the 2/3 fingers you can fit. You can't easily access your laptop (this drove me crazy in the airport!!). You can't hang the "Hanging Wardrobe Organizer" or synch it down with ease. The shoe pouch doesn't fit shoes. The pay extra pooches just cause a snagging problem. AND it cost me 5 times what my previous and again current (because this is unusable in comparison) backpack cost.”

1 Helpful Report

“What a disappointment and waste of money! As avid travelers my wife and I loved your promotional videos and were so excited to receive and use the Shell pack... First trip was this past weekend and it is difficult to express how disappointed we both are in the poorly executed features and design compared to a $70 Backpack on Amazon. I don't want to just complain about everything. The materials are decent quality (zippers are average at best), but every detail seems like it was never tested or designed by someone that has actually ever used a backpack. 1) The over should straps are way too ridged and very uncomfortable. My wife and I are used to going hours on end but within minutes we were feeling the edges of the straps digging into our shoulders and chest. At 30 minutes the pain is unbearable. 2) The had stapes (Top and Side) are are way too small and thin (no padding). So you are trying to lift a 20 pound bag with 2 or 3 fingers (because that all that fits) and they are very thin (like a shoestring) so so it cuts through your fingers like a knife. Even a cheap backpack has a fully padded, full Hand sized carrying strap! 3) The "Expandable Kangaroo Pouch" will only fit light tennis shoes US size 9 (EU 43) or less. Hiking boots or trail runners... forget it! 4) The laptop compartment is basically inaccessible due to a design flaw. There is a large Velcro flap that covers the top of the laptop pouch, which you cant open because it is blocked by the clothing organizer in the pack. You have to completely open the backpack (full clamshell) to open the velcro flap to access the laptop. Not so easy on a plane/bus/car or anywhere because you need a ton of space and anything loose comes falling out. Again, a $70 backpack has easy access laptop sleeve. 5) The "Wardrobe System" has a small loop for hanging but unless there is a nail or small hook in the wall it wont fit so you can't hang it anywhere. Why not add a hook that stows away under a velcro flap so that you can actually hang it as purposed? Also, synching down the "Wardrobe System" to save space is nearly impossible because it's too flimsy (it just folds back like an accordion and everything comes out) and is poorly designed (you have synch one side at a time, which shifts the contents and it then becomes uneven). Why not have the synching straps connect on the top and bottom so that you can just pull up/down and tighten the entire thing at once and evenly? 6) The extra connecting pouches are a good idea but again poorly executed. They connect well but stick out too far on the edges (big gap between pouch and backpack) so they get caught and snagged on EVERYHTING. Why not add a small fold over (similar to the way too small "kangaroo pouch") to make it seamless instead of a snag magnet? 7) Not many external pockets compared to way cheaper backpacks. So, you can't where it for more than 30 minutes without your arms going to sleep. You can't pick it up with the 'way to small' hand strap as it will cut off circulation to the 2/3 fingers you can fit. You can't easily access your laptop (this drove me crazy in the airport!!). You can't hang the "Hanging Wardrobe Organizer" or synch it down with ease. The shoe pouch doesn't fit shoes. The pay extra pooches just cause a snagging problem. AND it cost me 5 times what my previous and again current (because this is unusable in comparison) backpack cost.”

1 Helpful Report

“I finally received my bag (mid July) after a shipping error led to me getting an empty box in April. I had to repeatedly reach out to the company for updates/to follow up because they only gave me vague responses such as “I know you would love the bag if you had it” and “hopefully we will ship it in a month, no guarantees” Not once did anyone apologize for the inconvenience or offer to compensate me. As far as the actual bag, it seems good- although I haven’t gotten to really test it out yet. I’m a little confused about the camera cube being offered as the accessory option (other options are the tech and toiletries bags). The camera cube is basically a separate bag that also fits inside of the shell and doesn’t really offer any benefits over any other camera case you’d likely already have. Choosing this as your accessory also means that the front attachment space, where the other accessory options clip on, will go unused. I’d probably order the toiletry bag, but after my experience with customer service I won’t be giving this company another penny.”

Helpful Report

“I purchased it having two things in mind. One was having the perfect conpanion on short trips with or without kids, having things organised and my hands free. I haven’t tested this yet but it is about to come amd I am sure I will love the wardrobe! Second thing was to be flexible with packing every day stuff for myself and two small kids. The shell is really perfect for this. You can have just a few things or suit a large number of items. Very comfortable to wear, easily adjustable stripes, I am very very satisfied! Of course great colour and design!”

Helpful Report

Shell Backpack Red Reviews