Tropicfeel Review Reviews

1.4 Rating 3,163 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the size? The size is wrong – Too large

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“The product itself is good; however the service is catastrophic! I paid double after an exchange and no refund is given/planned!! I bought canyon desert green for 82€ which was unfortunately too big so I ordered a smaller one. When I instructed the order I was given another Order-ID and I was charged another 82€. I thought this is a normal process and that I will get refunded for the first order. After 3 weeks no refund, I asked the customer service. What did I get? They said there was no double payment! And that I need to check my bank account I have a good control of my finance and I knew when I was charged double; so I send them a screenshot of bank statement to show them the double payment. In return, I asked them to check with the accounting department or the one in charge with transactions whether there is a double payment. Up to now, no replies anymore… If you ever buy from this company, do not ever do return/exchange, if you don’t want to get robbed by paying double. And customer service didn’t even care and didn’t take my question/complaint seriously enough.”

1 Helpful Report

How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? The size is wrong– Too narrow

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“The shoelaces are so bad and hard that they give huge marks on my feet”

1 Helpful Report

“Items are good, however I feel misled on my purchase. I purchased the bag based on video showing magnetic front pouch and divider wardrobe insert. I enquired about why and they are to be purchased separately as accessories and very expensive. Very disappointed.”

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How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? The size is wrong – Too large

“Totally empty the backpack weighed at least 5 lbs! So I returned it”

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“The shoes are very nice, comfortable and warm, but after only 2 months of usage they started to open in the tip.”

1 Helpful Report

“I am in between sizes so I ordered next size up as suggested. The shoes were to big so I exchanged for a smaller size and have not received anything .”

1 Helpful Report

How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? I expected a more technical product

“About the size is quite good but they have this very hard plastic part at the end of my feet that both get injuries and open wounds from walking with or without socks. I don't know why hurts so much but this plastic end is too hard”

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“Con el paso de los dias veo que el producto no es de la mejor calidad. Las costuras de la zapatilla empiezan a deshilacharse, y luego una suela se desliza con mucha facilidad, y queda arrugada, con lo que me veo obligado a andar sin ella.”

Helpful Report