Tropicfeel Review Reviews

1.5 Rating 1,898 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“Initially I was so excited to purchase these for an upcoming trip. When the shipping said it was to arrive within 3-5 business days, they didnt actually arrive within the timeline and because of that, I was not able to take them with me on my trip. Thats not the worst part. The worst part was when reaching out to the customer service team, it took days for them to respond and with every response there was no solution provided. I am still waiting on a response back. I wish I was able to use these and I wish the company was more helpful. I am now out of money and stuck with no shoes. Because of Tropicfeels failure to deliver as promised, when I get back from my trip, I will be passed the return window and if that exception is made, I will be stuck paying even more money to return these. I wanted to be a supporter but this is not how you treat customers.”

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“No me gustaron, las costuras lastiman, se sali la agujeta de uno de los tenis, me deshice de ellos en el viaje”

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“Appalling customer service. No help at all. Misleading shoe size information which they modified in the website after I complained). They refused to pay for the return despite being their mistake. It cost me an extra 12 postage. When I emailed them it took days to get a reply and Im still waiting an explanation and acknowledgement about my enquires.”

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“I requested an exchange of size using the form on the website. I did it correctly and the response was it was received and I would hear from tropic feel soon. I have heard nothing in more than 10 days. Ive inquired twice with customer service and nothing as well I like the shoes. But service is poor. I would like them to help me but like so many online retailers they are built to sell, not take care of their customers.”

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“I bought the Tropicfeel 6 months ago for a 1 year travel around the world. On one side, the shoes are light which is great in a 10kg backpack. They are good looking, easy to wash and dry quick. On the other side, the fabric of the sole is not strong and has started to crumble quickly, while the shield on the top of the shoes toes extremity) has started to peel off after 3 times wearing them, so as soon as they touch a bit of water, my feet are wet. Small stones can also get through the holes of the mesh. To sum up, i guess the shoes are nice but for this price, the first version does not meet expectations technically...”

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“De vergenza... Me cambiaron las condiciones de devolucin, una vez adquirido el producto. Para devolverlo hay que enviar el paquete a Francia pagado por el cliente claro est. Si lo llego a saber no las compro. A la espera de reclamacin por parte de Organismo de Proteccin al Consumidor.”

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“Customer service is a complete disaster. I will not buy here again”

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“Worst delivery experience... Tropicfeel did not comply with the promised delivery time.”

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