Tropicfeel Review Reviews

1.4 Rating 2,910 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“One of the sneakers has some rests of glue between the sole and the cloth. I have already sent you 2 mails asking you how to proceed to exchange them for a new pair in perfect conditions, but nobody answers. At this point this is my opinion. Please contact me and give me a solution”

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How satisfied are you with the size? The size is wrong– Too narrow

“6 days ago I sent you this letter to support@tropicfeel.com Hello. After purchasing online a pair of Monsoon Thyme Green shoes size 40 EU/9 US (Order #204490) following your instructions according to my foot size ("Fit Finder"), I received this model on May 27. Unfortunately I found that these were not my size, so I sent them back to you following your instructions and requesting a larger size: 41 EU/9.5 US (Order #207850), thinking this would be the right model/size. Last June 3rd I received the same model size 41 and my surprise was that these were not my size either, so I would need a size 42 which will be definitely my size. The problem is that when I try to access your web (return portal) to get the "prepaid postage label for the return" it is not possible and I get the message "All items have been returned". Therefore I would like to know how to proceed in order to obtain the "prepaid postage label for the return". Moreover, according to what I have read in your FAQ, there is only one prepaid return label per original order. I hope that in my particular case I will be allowed to change my size without having to pay an extra charge, as I believe that this time it will be the final and correct one. Best regards. I have not yet had a reply and instead you send me your advertisements every day. I would prefer you to solve my problem instead of sending me advertisements. I look forward to hearing from you.”

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Alessandro S

Verified Reviewer

“The package was stolen by courier. I've ordered another paura of shoes.”

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How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“The sole bottom is hard and hurt my feet in 2 minutes. The shoe itself is uncomfortable and very tight. The materials are not carefully glued together. Not professional at all”

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“Me and my wife bought many products from the brand. However, during our last purchase, something happened during the shipment and the shoes returned to the sender. Fine, it happens. Next, I tried to contact them several times (6x chat and 6x email) to know when I will receive the shoes... but no one answers! I am also worried since I made many pre-orders (3 pairs of shoes)... Is this the end of Tropicfeel? So sad to give only 1 star... :(”

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How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“£75 import taxes to UK :(”

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“I paid for a pair of shoes that I have never received. I have asked for a reimbursement of my payment and I haven´t got any response from you. Terrible experience as I have been fooled. SCAM”

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“Waiting for the end of the process and the refund. But I still like the Design”

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