Tropicfeel Review Reviews

1.5 Rating 2,625 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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How satisfied are you with the size? The size is wrong– Too small

“I would like to review the shoes, but I don't have them. I wanted to exchange them for a different size, I sent them back but never got the other size back, so even one star is too much since I don't have anything to rate.”

Helpful Report

Barbara, your Jungle exchange is due to be shipped in February. We can appreciate the frustration regarding the delay. However, we are now very close to getting the shoes to you! Thank you so much for your patience. Tropicfeel Team

“6 months ago I got my pair and they were too small. So I asked for exchange but never have gotten them. Also my last mail was not answered … that is really disappointing, I hope I will get them somewhen”

Helpful Report

Jan, we can appreciate your disappointment regarding the delay. Your exchange order is due to be shipped with our next batch in February. Our team have by now responded to your email, it might be hiding in your junk folder. We are super thankful for your patience regarding your order, thank you. Tropicfeel Team

“Quality was very bad, as for some shoes per 10eur in some diy store.”

Helpful Report

Ainārs, our team works hard when creating the shoes in terms of the design, the materials used and how they'll be produced, so it's a shame to hear you feel this way. We hope you can give us another chance! Tropicfeel Team

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? The product was broken after short period of usage

“I brought these shoe because they look great. However, in the first week the grey part the lashes go through turned yellow upon mild sun exposure. I wrote to the company, they say that discoloration is not a part of the warranty. My adventure with Tropicfeel stops here.”

Helpful Report

Daniel, our team assesses each warranty request carefully to determine if the issue is due to manufacturing faults or as a result of usage. Thank you for your feedback, we hope you can give us another chance in the future. Tropicfeel Team

“I'm still waiting for the shoes. Despite multiple interaction with the customer service I'm currently waiting for the package or a refund.”

Helpful Report

Lorenzo, it's a shame to hear that your order has been delayed. Our factory is working hard catching up on delayed orders. Your order is in transit at the moment, if you have yet to receive the tracking ID please get in touch with us at support@tropicfeel.com. Tropicfeel Team

“A bit to tight the footbed”

Helpful Report

Hi Marco, it's a shame to hear that your shoes are a little tight! To choose the best size check out our size guide in our FAQ section. Our team can also help at support@tropicfeel.com. Tropicfeel Team

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“I also have Canyon, with size 43. But Jungle and Canyon have totally different sizes. Jungle was much smaller than Canyon. I asked for replacement, I am still waiting for 7 months.. there is nothing left to say..”

Helpful Report

Mert, the width of our Canyon and Jungle shoes vary slightly. The shipping delays for our Jungle shoes was frustrating, however, our factory has since reopened and they are working hard catching up on orders. Your Jungle exchange will be shipped with our next batch in February. We just know that the shoes will be worth the wait! Tropicfeel Team

“Sigo esperando por ellas. Fui de los primeros.en recibirlas al inicio, pero tube que cambiarlas de talla al irme pequeñas. Desde entonces (Junio 2021) solo ha habido retrasos y demoras. A pesar de entender los motivos de las demoras, no estoy NADA conforme con ello.”

Helpful Report

Guillem. Es una pena escuchar sobre la espera de su intercambio. Agradecemos su paciencia y comprensión durante los retrasos en el envío de Jungle. Nuestra fábrica ahora está de nuevo en marcha y está trabajando arduamente para ponerse al día con los pedidos de Jungle. Nuestro próximo lote de zapatos Jungle se enviará en febrero. Tropicfeel Team