Tropicfeel Review Reviews

1.5 Rating 2,625 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“you never sent me these sneakers. I've been waiting for a whole year. initially they promised that they would send it in the spring of 2021, they didn’t send it. then they promised that they would send it in October 2021, they didn’t send it. what feedback should i leave?”

Helpful Report

Marek. Your order was shipped back in July. Please get in touch with our team at support@tropicfeel.com. Tropicfeel Team

“I love the shoes but the mesh part isn’t resistant enough. Only 4 months of use and already it has holes in it. I wish they were more resistant to wear and tear.”

Helpful Report

Sumeet, we are sorry to hear of this issue! Please request a warranty claim for a replacement here: https://shop.tropicfeel.com/pages/returns-exchanges. Let us know if you need any help at support@tropicfeel.com. Tropicfeel Team

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“To small despite I choosed for the 47 size which is the maximum size. Very rigid and cheap look.”

Helpful Report

Philippe, we want you to have a great experience with us and our products so it's a shame to hear you weren't happy with the shoes. The quality and feel of our shoes are super important to us. We hope to introduce more sizes in the future and as we grow, and thank you for your feedback! Tropicfeel Team

How satisfied are you with the size? The size is wrong– Too small

“I have been waiting for the exchange of my ordered shoes for many months. Unfortunately, the size does not match the information in your size table. They are different from a pair of shoes that I've had for two years. Therefore I am currently not the right one to give a positive rating, I hope that the problem will be resolved soon.”

Helpful Report

Martin, our team is currently preparing all pending exchange orders so rest assured your shoes will be with you soon! We know that they'll be worth the wait :) Tropicfeel Team

“they never arrived”

Helpful Report

Chaline, our tracking shows the shoes are on the way to you and will be with you shortly! We hope you'll love your new Jungles :) Tropicfeel Team

“I have never received my shoes despite I have ordered almost 1 year ago… super disappointed!”

Helpful Report

Fabio, our team is currently preparing and shipping all pending orders, so rest assured your shoes will be with you super soon and we hope you'll love them! Tropicfeel Team

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too narrow

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“I pre-ordered the shoe and waited for months to receive them (this in itself Was not an issue - it was clear I would need to wait). When they arrived they were terribly uncomfortable- felt like wearing a pair of non-breathing plastic moulds on my feet. To return them I had to pay a ransom (fee) of 20 EUR. In todays e commerce age i don’t know of another retailer with return fees so high. Never buying anything from Tropicfeel again.”

Helpful Report

“Unfortunately they are too small for me. I wanted to return them for a bigger size but never received the promised return label. Customer service never got back to me.”

Helpful Report

Verena, we now have a super quick and easy return/exchange process through our website so a label will be automatically generated for you. If you still need assistance with this, please reach out to our Customer Service team at support@tropicfeel.com who will be happy to help :) Tropicfeel Team