Tropicfeel Review Reviews

1.5 Rating 2,625 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“I still have not received my shoes.. Almost 9 months already..”

Helpful Report

Yasper, it's such a shame to hear this. We're currently getting all exchange orders organised now, so rest assured they'll be shipped over to you soon! Tropicfeel Team

How satisfied are you with the product quality? It´s OK, it matches my expectations

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? It is OK, it matches my expectations

“J ai du payer 70 $ de taxes en plus du prix vendu pour récupérer les chaussures. Tropic feel applique les taxes européennes alors qu'il devrait détaxer ces chaussures lorsqu'il les vend hors de l/ Europe. À 250 $ ça devient hyper cher et tropic feel trouve cela normal que l'on paye les deux taxations. I had to pay $70 in taxes on top of the sale price to get the shoes back. Tropic feel applies European taxes when it should be tax free when selling outside Europe. At $250 it becomes very expensive and Tropic feel finds it normal that we pay both taxes. Ich musste zusätzlich zum Verkaufspreis 70 US-Dollar Steuern zahlen, um die Schuhe zurückzubekommen. Tropic Feel berechnet die europäischen Steuern, obwohl sie die Schuhe steuerfrei verkaufen sollten, wenn sie sie außerhalb Europas verkaufen. Bei 250 Dollar wird es sehr teuer und Tropic Feel findet es normal, dass man beide Steuern zahlen muss. Tuve que pagar 70 dólares de impuestos además del precio de venta para recuperar los zapatos. Tropic feel aplica impuestos europeos cuando debería estar libre de impuestos al vender los zapatos fuera de Europa. A 250 dólares se vuelve muy caro y Tropic cree que es normal pagar ambos impuestos.”

Helpful Report

Christophe, thank you for your feedback. Some countries have import taxes and fees that are charged beyond our control, and we hope in the future and as we grow to introduce ways to avoid this happening, to provide a more seamless experience for you! Tropicfeel Team

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too narrow

“They are maximum uncomfortable. I have Canyons 46EU and they are amazing. This piece of junk is very narrow and I cant wear them more that 5-10 minutes. Complete waste of money and absolute disappointment. I regret I ordered Jungle and not another Canyons”

Helpful Report

Anton, we want you to have the best experience with our products so it's a shame to hear you were disappointed with the Jungle shoes. Our Canyons are a wider model so this is useful feedback for us to know regarding the fit of the Jungles. Thank you for your feedback! Tropicfeel Team

“I received my returned and exchanged shoes last December. I'm so disappointed because the side rubber soles were still wrinkled knowing that it was new. And the exchange took half a year. It's not worth it because the shipping was very costly for return and exchange. Definitely, I will not order again or even recommend it.”

Helpful Report

Marlouie, we want you to have the best experience with us so it's such a shame to hear about this. Due to a system error and the exchange requested for a pre-order item, the exchange was not made automatically however our team was able to immediately rectify this and send the order with Express Shipping! We hope you can trust us again in the future. Tropicfeel Team

“The two hangers for the shoes underneath are damaged”

Helpful Report

Geva, we want you to have the best experience with our products and especially the Shell, so if this is a manufacturing issue our team can help to get this fixed as per our warranty! There is more information on our website, or our Customer Service team can help at support@tropicfeel.com :) Tropicfeel Team

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? I expected a more technical product

“Nice fit, comfy and looked great however having worn them only once on a stone beach the foam sole already has damage on the side which i wouldn’t expect from a trainer which is designed for outdoor adventuring and trekking.”

Helpful Report

Keith, thank you for your feedback and we're glad you liked the look and feel of the shoe. This is really unusual for our shoes, so it's best to check out the Warranty policy on our website or reach out to our Customer Service team at support@tropicfeel.com for help with this. Tropicfeel Team

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too small

“Ordered a EU size 46, have never had a larger size than that for any other shoe, but this shoe is so small, can't even get half my foot in before it gets stuck. And there is no (at least not obvious) size indication on the shoe. Impossible to wear.”

Helpful Report

Ernst, due to the design of our shoes and their with-or-without sock features, if you're between two sizes we always recommend sizing up. Each brand has a different scale for sizing, and we hope to be able to introduce more sizes in the future as we grow! We hope you can give us another chance then :) Tropicfeel Team

“Very disappointed with these shoes. Not only was the nearly 6-month delay a major factor, but then to get them and they were too tight a fit, I was exceptionally disappointed. The shoe size is exactly consistent with what I wear, but the slick sock element did not make it any easier to get my foot into the shoe. I felt like I was going to rip it trying to squeeze my foot in. This is not a pleasant experience and not one I was going to want to continually try to do by keeping the shoe. I unfortunately will be returning these shoes.”

Helpful Report

Mitchell, we only want the best experience with us so it's such a shame to hear about this! We understand the delay was less than ideal, and use these factors beyond our control to learn and grow. Our shoes are designed to be worn with or without socks which can explain why they may be on the smaller side, so we hope you can give us another chance in the future! Tropicfeel Team