Tropicfeel Review Reviews

1.4 Rating 2,916 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“We never received them…”

Helpful Report

Krishan, our tracking shows the order was delivered in July so it's such a shame to hear this! If there was an error with the initial delivery, please reach out to our Customer Service team at support@tropicfeel.com for assistance checking this out :) Tropicfeel Team

“Long delivery time, poor customer support and poor quality shoes”

Helpful Report

Fridtjof, we want you to have the best experience with us and our brand so it's such a shame to hear otherwise! We know the wait was less than ideal and have used this experience to learn and grow. We hope you can give us another chance in the future! Tropicfeel Team

“Only for summer use, very light and comfortable but water and rains enter inside and if there is a bit cold are impossible to use. Moreover, customer service and delivery time are horrible.”

Helpful Report

Gaia, our shoes are designed to be light and breathable so as a result, the shoes are water-friendly but not water-proof! It's a shame to hear you haven't had a good experience with our Customer Service team, we hope you can give us another try and trust us again in the future. Tropicfeel Team

“They never arrived…”

Helpful Report

Nemo, our tracking shows the order was delivered in January, so it's a shame to hear this! If you haven't received the shoes, please reach out to our Customer Service team at support@tropicfeel.com so we can get this resolved for you :) Tropicfeel Team

“Glue on the surface”

Helpful Report

Tomy, you shared your doubts with our Customer Service team and they were able to provide you with two discount codes to replace the shoes. It's a shame to hear you weren't satisfied, and we hope you'll enjoy the new order! Tropicfeel Team

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? I expected a more technical product

“disappointing quality”

Helpful Report

Caterina, it's such a shame to hear you weren't satisfied with the Camera Cube! Our team works hard to ensure our products are of the highest quality, so if you feel you have received a faulty accessory, it's best to check out our warranty policy (link below) or reach out to our Customer Service team in case of any doubt! Tropicfeel Team https://shop.tropicfeel.com/pages/warranty

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? I expected a more technical product

“1000% not what i expected. Total rip off.”

Helpful Report

Hazem, we want you to have the best experience with our brand and our products so it's such a shame to hear you aren't happy with your Canyon shoes. We have a super quick and easy return process if you wanted (link below). We hope you can trust us again in the future! Tropicfeel Team https://shop.tropicfeel.com/pages/returns-exchanges

“I do not judge the article, I will be able to do it when I have the opportunity to try it this summer, but I judge the seriousness of this company. A year of waiting for a pair of shoes, little news, an unacceptable way of apologizing: a discount on the next purchase, I will never buy from them again so useless. In short, I strongly advise against any type of purchase from them!”

Helpful Report

Stefano, our team have been working restlessly in the face of factors such as Covid-19 and global supply chain issues to ensure that we can get the shoes over to you! We offered the discount as a gift from us, and have been providing updates only as we get official news to avoid any miscommunication. We really hope that you'll enjoy the shoes and that you can give us another chance in the future, as we grow and learn, and thank you for your feedback! Tropicfeel Team