Tropicfeel Review Reviews

1.4 Rating 3,031 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“Dear Tropicfeel team, after wearing the shoe for the first(!) time the stitching on the back (heel) part of the shoe is already loosening. As this is a load-bearing part of the shoe, Iam very worried that the shoe will not last long concerning its intended use. A beautiful shoe, a good concept with serious quality issues. Which makes me sad as I had very high hopes for it. Best regards”

Helpful Report

Christian, our shoes are designed to be long lasting and durable so it's a shame to hear this. If you believe you've received a faulty pair, it's best to check out our warranty policy (link below) or by contacting our Customer Service team for help at support@tropicfeel.com. We hope you can trust us in the future! Tropicfeel Team https://shop.tropicfeel.com/pages/warranty

“Still waiting for the delivery. Probably it was lost during the shipment….”

Helpful Report

Daniel, our team have reached out to you with more information about the shipment and we hope you'll receive the shoes super soon to enjoy! Tropicfeel Team

“The material and fit are mediocre and they made it very hard for customer to return items so I kept it”

Helpful Report

Tamer, we are always looking for ways to improve as we grow here at Tropicfeel. A lot of time and work goes into the design and production of our products, hearing your comments motivate us to improve our standards. Thank you for your feedback and we hope you can give us another try in the future! Tropicfeel Team

How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Quality doesn't look so good Too much money for this Quality”

Helpful Report

Stephan, our team works hard on ensuring the quality of the shoes is of a high standard so it's a shame to hear this! A lot of time and work goes into the design and production of our products, hearing your comments motivate us to improve our standards. We hope you can give us another try in the future! Tropicfeel Team

“Still haven’t got the shoes. Asked for an update and blamed the delivery courier. I certainly wouldn’t go with this company again. Terrible service”

Helpful Report

Jonathan, our Customer Service team is handling your case and doing all they can to ensure the shoes get to you to enjoy! We hope you can trust us again and that you'll like the shoes. Tropicfeel Team

“The shoes are too big. Ive purchase Jungle size 43 before and they were ok. The support desk also isnt very helpful as they dont answer emails.”

Helpful Report

Peter, we are always looking for ways to improve as we grow here at Tropicfeel. A lot of time and work goes into the design and production of our products, hearing your comments motivate us to improve our standards. Thank you for your feedback and we hope you can give us another try in the future! Tropicfeel Team

How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? I expected a more technical product

“I normally wear a 44.5, so I ordered a 46 just to be sure that the shoes are fitting. However, I have a hard time, getting those shoes on. They are not really flexible concerning the upper side, it’s hard to get the back of my foot in it. Additionally, the processing is not really good. There are lose threads all over the place. I bought these shoes prior to my trip to Thailand, wore it once, had pain while wearing them and didn’t even take them with me on the trip. I am not really happy about that purchase and if it was possible, I would have sent them back and asked for a refund.”

Helpful Report

Christian, normally each brand has a different scale of sizing and we have a super quick and easy return and exchange process available through our website (link below) or by contacting our Customer Service team for help at support@tropicfeel.com if you're dissatisfed with the order. We hope you can trust us in the future! Tropicfeel Team https://shop.tropicfeel.com/pages/returns-exchanges

“90€ to have shoes with glue out of joints. And I waited 7months for them. Unbelievable”

Helpful Report

Gaia, our pre-orders have estimated shipping dates and can be subject to unforeseen delays but we understand the wait was less than ideal. We are always looking for ways to improve as we grow here at Tropicfeel. A lot of time and work goes into the design and production of our products, hearing your comments motivate us to improve our standards. Thank you for your feedback and we hope you can give us another try in the future! Tropicfeel Team