Tropicfeel Review Reviews

1.4 Rating 2,589 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“I was so excited to get my shoes as this would be my second pair However, one shoe is bigger than the other Ive measured the fabric and taken photos as proof. But can I reach customer services?? No Ive emailed and send messages on Facebook but no response All I want is a pair of two shoes the same size. Such as shame that customer care has let you down as I love and live in my other pair of monsoons”

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“The shoes looked good, although they were too small and so required an exchange. I had to post my pair back to their warehouse in France with tracked postage which was very expensive. Tropic Feel have received my returned pair yet Ive still not received any replies to my emails requesting info from them on when I should expect to receive my exchanged pair. I leave for my trip next week so Im incredibly disappointed in the level of customer service from Tropic Feel. It distracts entirely from their product.”

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“El da 28 de agosto hace 12 das, 8 laborables) ped unas zapatillas. El da 29 me contactan para decir que se retrasar la entrega por una huelga, me ofrecen una mnima compensacin y me dicen que en 48h recibir notificaciones. Acepto, pidiendo por favor que me informen ya que me urge recibirlas para un viaje. Nadie me escribi. Despus de enviar varios mails el da 6, despus de 5 dy no de 48h como haban dicho me envan un link para el seguimiento de mi pedido. Mi sorpresa es que hoy he llamado a la empresa de transporte y ni siquiera tienen la mercanca. Seores de tropic feel, si establecen unos plazos de entrega que no cumplen, lo mnimo que pueden hacer es tener informado al cliente de dnde est su pedido y cunto tardar en recibirlo y darle facilidades porque sus problemas de logstica no tienen que afectar al consumidor. Seguro que tienen una muy buena respuesta para mi crtica o para quedar bien pblicamente, pero lo nico cierto es que no contestan lo correos ni en 72, que todava no se donde estn mis zapatillas y que dudo que vaya a poder valorar si las zapatillas son buenas o no lo son.”

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“Sadly enough, they already broke after wearing them for one month... disappointing, because I like my stuff sustainable.”

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“The shoes look nice and are light, but unfortunately those are the only positives. The back of the shoe is too rigid with a sharp edge that gave me horrible raw blisters within minutes of walking, the elastic band behind the heel also does not hold, but rather tends to roll down. The shoes also made my feet sweaty and stinky. Hardly a shoe I would like to wear when traveling or for anything else really. Disappointed, unfortunately.”

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“not comfortable”

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“It is not a bad shoe but the size was a bit off. I am sure I ordered correctly as I use many other brands but your shoe is quite tight width wise.”

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“Worst customer service in the world... Shoes look like they did not pass QA... I sold them both for half the price just to stop thinking about the money waste”

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