Tropicfeel Review Reviews

1.4 Rating 2,916 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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How satisfied are you with the product quality? It´s OK, it matches my expectations

How satisfied are you with the size? The size is wrong– Too narrow

How satisfied are you with the performance of the product? It is OK, it matches my expectations

“Nice shoes but unfortunately an outrageously illegal returns policy violating consumer laws blatantly, charging 20 euros for returning the pair that didn’t fit, hence unfortunately all in all a very unpleasant experience, definitely not again”

Helpful Report

Daniel, thanks for your feedback - we try to make our Returns policy as clear as possible through our website to avoid any disappointment, however we are listening to your feedback and are improving this policy, so I hope you can trust us again in the future! Tropicfeel Team

How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“This shoe is not made for beach vacation. Once, only part of sand is in thr shoes you have to wash them. Otherwise it is uncomfortable with barefoot. Also, you sweat very much in those shoes… sweat & sand is not a optimal mix.”

Helpful Report

Florian, it's such a shame to hear this! We will definitely consider this feedback for future designs, as we encourage use of the shoes on all-terrains, and thank you for your comment. Tropicfeel Team

How satisfied are you with the size? The size is wrong – Too large

“I ordered size 8 US and is like 3 sizes bigger than what it is, they don’t fit cuz they where to big, and I can’t return them cuz I damage the box”

Helpful Report

Alexandra, thank you for your feedback and it's a shame to hear this! We advise checking our Size Guide in case of any doubt, and normally each company has a Return policy which includes the shoes being in unused condition and in their original box. If you want some help with checking the situation, please contact our Customer Service team at support@tropicfeel.com and they'll be more than happy to help :) Tropicfeel Team

“not a good confort and sending it back is sooo expensif. Never again!”

Helpful Report

François, it's such a shame to hear about this! Comfort is one of our priorities, as well as the quality and effort that goes into designing and producing our shoes, so we value them accordingly. We hope you can trust us again in the future. Tropicfeel Team

“Me tuve que esperar 2meses a que llegarán las zapatillas, pedí el reembolso y no me lo hicieron.para colmo cuando llegan me queréis cobrar 20€ de devolución. Creo que no se portaron muy bien con migo.tuve mucha paciencia con ustedes. Gracias.”

Helpful Report

Es una pena escuchar esto! Veo que tienes un artículo de intercambio en camino hacia ti, así que nos alegra haber podido resolver esto. Espero que pueda volver a confiar en nosotros en el futuro. Tropicfeel Team

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong – Too large

How satisfied are you with the performance of the product? I expected a more technical product

“I was expecting a lot from these sneakers due to the marketing and the high price point. The size isn't accurate. I'm usually a 8.5 womens size, and ordered 8, the shoe was still too big and way too wide. When I tightened the laces, they were sticking off 5 inches off my foot and looked ridiculous, in addition to the fact that they hit my feet as I walk. The materials used were also of low quality. After the first day of use the bottom foam of the shoes became permanently wrinkled. This isn't what I expect from a 100 euro shoe.”

Helpful Report

Alicja, we're really sorry to hear about this and thank you for your feedback! In case of issues with the size, please check out our Returns/Exchanges option on our website so we can get the correct size over to you :) Tropicfeel Team

How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the size? The size is wrong – Too large

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Horrible shoes!! I've received a pair of shoes, size 46EU/12US. The right foot shoe was a 1.5cm longer than the left shoe. In addition there was a another defect, the front white tab of the right shoe was bigger and more aggressive from the left shoe tab, and make it ridiculous to wear. In addition, I'm being charged 20€ for sending back the shoes for a refund. There is a huge difference between the product quality you promote on the adverts, to what is really being shipped to the final consumer. I won't buy your products ever again.”

Helpful Report

It's such a shame to hear about your experience and this is definitely not what we want for our customers. With any doubts like this, please contact our Customer Service team at support@tropicfeel.com as they can help to check the quality issues for you - we really value your experience with us and want to make sure you have our products at their best! Tropicfeel Team

“I am still waiting for the shoes”

Helpful Report

Simon, thanks for your comment. Your order is on its way but due to incomplete/incorrect shipping information entered, it's still with our courier. Our Customer Service team is helping you with this now so we can get the shoes to you :) Tropicfeel Team