Tropicfeel Review Reviews

1.4 Rating 3,132 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“Not received yet, after roughly 1 year.”

Helpful Report

Thomas, our team is currently preparing the exchange orders and so they should be with you very soon! We want to thank you for your patience and hope you'll like the shoes! Tropicfeel Team

“Size was too small.. returned for a larger size, over 6 months later i requested a refund as i was told it would be another few months before the correct size would be available.. so i never got to wear them..”

Helpful Report

How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? I expected a more technical product

“Esthetically nice but poor quality for the price (materials don't seem solid, there are traces of glue, etc). Also too small and super hard to put on.”

Helpful Report

Marina, we work hard on the design and materials used for our shoes so it's such a shame to hear you were unhappy with the quality. Please reach out to our Customer Service team at support@tropicfeel.com if you needed any help with checking this, or opening a return or exchange. Tropicfeel Team

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Helpful Report

How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? I love the product! It´s amazing

“Worst exchange policy ever. They only prioritise new customers. I requested a new size 7 months ago and still waiting. Month after month they tell me next month will be sent. They will send the review mailing campaign that I'm gladly replying with this message”

Helpful Report

Raúl, our team is currently preparing all pending exchanges so rest assured that yours will be with you very soon! We hope they'll be worth the wait and that you'll enjoy your new Jungle shoes, and thank you for your feedback. Tropicfeel Team

“How can I rate a product that I didn't even receive or use? I asked for a replacement (and have already given back the pair I received),since the ones I got were broken and a size too small, but I never got the new shoes, even tho I was told I would have received them soon by your customer service multiple times. You either send me the shoes I paid good money for, or refound me. As for now, your company is just a fraud. If I could rate you less than 1 star, I'd do it.”

Helpful Report

Sofia, our team is currently preparing all pending exchanges so rest assured the new pair will be with you soon. We know the delay has been less than ideal, but we're working hard to ensure you have a great experience with us and hope you can give us another chance! Tropicfeel Team

“Mal servicio de atención al cliente, llevo un año para cambiar el tamaño”

Helpful Report

Alberto, es una pena escuchar esto! Entendemos que la espera para el intercambio no ha sido ideal, pero nuestro equipo está preparando los intercambios ahora, ¡así que debería recibir el nuevo par en breve! Esperamos que pueda volver a confiar en nosotros en el futuro. Tropicfeel Team

“The shoes were super unconfortable and also after the first try damaged. I couldnt return it. So all the money for nothing. Dont buy them”

Helpful Report

Severin, this is such a shame to hear! We have a super quick and easy return/exchange and quality check process so these should have been eligible with no issue. Please reach out to our Customer Service team at support@tropicfeel.com if you need any help with this! Tropicfeel Team