Tropicfeel Review Reviews

1.4 Rating 2,950 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“I actually do not know anything about the shoes other than they look good. I ordered size US 9.5 but received 9s. When I told your company someone named Jan from the misnamed "Customer Happiness Team" responded and said she needed a photo guess to prove my claim". After sending a photo Jan tried to convince me to wear a size too small. When I complained, another member of the Team, Marta said she would send a 9.5 replacement and I told her to include a shipping slip and I would return the 9s. However, when I got that replacement, they were also 9s And no shipping slip. I contacted Marta and informed her. She sent an email saying there were two slips, but only one attached. She replied that she could not send two slips and could not send me the correct pair until I sent both back and that I would have to front the shipping charges for the second wrong pair. This is no way to treat a customer, especially one who has bought two pairs while you were just a start up”

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“you shpinp rong size”

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“Impossible to send the shoes back even if it hurts because I used it. But how to know if it hurts before using it?”

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“The fit was not exactly good”

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“I have tried to contact customer service for over 2 weeks and no one answer me my email. The shoes do not fit me and Im stuck with them because I can reach anyone to speak w me. Terrible customer services”

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Yan-Martin T

Verified Reviewer

“You refunded my PREORDER because item was out of stock.”

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“No support. Feet were aching after wearing these for short time. Look cheaply made. Glue is visible where various fabrics attach. Not worth the money.”

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“Bad”

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