Tropicfeel Review Reviews

1.4 Rating 3,132 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“Returned as length of shoe was ok (if not a little big) but width was very tight and uncomfortable.”

Helpful Report

Sorry to hear about your experience, maybe another model would fit better! Tropicfeel Team

“Sent back for an exchange down to 1 EU size, since this runs large. Response typically takes 72 hours, but takes longer than this. Being out of stock is unclear as you would explain that it is a pre-order. The order arrives in a week, assuming it has been already made. On top of the website, having crossed out sizes but the size I wanted is not out of stock. This is a poor excuse. I'm assuming it's the part of shoes that is not available for assembly. This shoe manufacturer shoe sizes runs LARGE. The exchange program does not occur until end of September to beginning of October.”

Helpful Report

Nicholas, thanks for sharing your opinion and disappointment regarding the exchange process. Due to the increase of Covid-19 cases, our factories in Vietnam have been closed since July and this has really taken a toll on our operations. We apologize for the inconvenience caused. Tropicfeel Team

“Have not received my product! Extremely poor customer service to help with concerns. Company operating without any proper policies and customer satisfaction is completely ignored”

Helpful Report

Ikramjit, sorry to hear about your experience. As our customer service team has explained to you in detail, unfortunately, we have been greatly impacted by the COVID situation in Vietnam, our factory has been forced to close for an extended period of time. That's why we could not offer you a speedy solution. Once again, apologies about this. Tropicfeel Team

“I read a lot of reviews before buying these and everyone raves about them. All they’ve done is destroyed my heels and given me painful blisters. Sad to say I can’t return them because they were comfy for the first half hour so I wore them outside, but after getting wet and wearing them longer they hurt horribly.”

Helpful Report

Emma, really sorry to hear about your experience. Maybe the size is a bit smaller than needed? E-mail us at support@tropicfeel.com if you would like to exchange. Tropicfeel Team

“Muy normalitos poca calidad para los 90€ que valen”

Helpful Report

Lo siento que no este conforme con la calidad del producto. El equipo de satisfacción al cliente es el mejor punto de contacto para su consulta; aquí tienes la dirección de correo electrónico: support@tropicfeel.com. Tropicfeel Team

“Las usamos una vez para andar por el monte 5 min y se hicieron feas. La suela se arrugó dando un aspecto de muy usado. Por el precio que tienen No las recomendaria.”

Helpful Report

Augustin, el equipo de satisfacción al cliente es el mejor punto de contacto para su consulta: aquí tienes la dirección de correo electrónico: support@tropicfeel.com :) Equipo Tropicfeel

“i ordered my normal size, but when these arrived they didnt fit. they were too tight and very awkward to get on. I've asked for a refund.”

Helpful Report

Erin, sorry to hear about your experience, next time make sure to check out our size guide for the perfect fit: https://shop.tropicfeel.com/pages/fitfinder Tropicfeel Team

“I was excited to try this shoe for all-round daily use, but I am deeply disappointed. The shoe is not very comfortable and seem very synthetic/plastic to wear. As soon as you have walked a few minutes in them in warm weather they become uncomfortable and they are not a breathable as promoted.”

Helpful Report

Peter, sorry to hear your feedback, our sneakers are being tested for a long time to make sure they are a great fit for all of our customers, but sometimes there are of course exceptions. Hope you will have a better experience with a different model. Tropicfeel Team