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Tropicfeel Review Reviews

1.4 Rating 2,589 Reviews
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About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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Probablemente la peor experiencia en mi vida en un compra on line, y hago muchas, también uno de los peores servicios al cliente. Resulta que me equivoqué en el color de la mochila, quise rectificarlo al momento de formalizar el pedido y me dijeron que ya no era posible, que debía esperar a que me llegara a casa y devolverlo para después hacer el pedido en el color correcto. El pedido que supuestamente me tenía que tardar en llegar 4 a 8 días, tardó más de 3 semanas. Una vergüenza, les auguro un futuro muy negro si no hacen cambios en un futuro, inhundar las rrss de publicidad invasiva, me temo que no será suficiente el para que la marca tenga éxito real. Suerte, a mi no me veréis más por vuestra web.
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How satisfied are you with the product quality? The product is different to what I expected from the website
How satisfied are you with the size? The size is wrong – Too large
How satisfied are you with the performance of the product? I expected a more technical product
Horrible customer service and sizes are all wrong
Helpful Report
How satisfied are you with the size? The size is wrong– Too narrow
So, I tried to exchange these shoes via the web site but it only allows for returns which is fine. My issue is that the advertised policy when purchasing is that returns are free one time and it includes free shipping. Well it doesn’t work that way in the return procedure's and actually charges you by giving you a refund on the product less the shipping costs. So no full refund and this is why I’m no longer buying a different pair from this co. that I wanted . I’ll take my $ elsewhere as these are some of the most expensive water shoes on the web @$169. The shoes run a half size small and are a bit narrow in my opinion as well. Quality looks to be worthy of the price if you get the right fit.
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Wore these shoes twice and they’ve split. Emailed them, got an Auto response and heard nothing since. Simply the worst purchase made in years with one of the worst companies.
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Did not fit.
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Nice design, and love the concept. However the inside of the shoe is really badly finished. As they are water friendly shoes, you should be able to wear them without socks as well, yet the stitches inside are leaving small cuts and are hurting really bad. Even with socks, you can feel the stitches. They should be finished with something on top. Given the price point, would expect better quality. Would never recommend the brand until quality improvements are made.
Helpful Report
It could be a sizing mistake, but I've bought them as a replacement for previously owned pair of Breeze. At the same size the new version is extremely uncomfortable and has been relegated to the use of slippers for walks no longer than few hundred meeters. I've been a fan of the brand since early kickstarter days but this pair might have been it.
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Great idea but the inside is quite rough and wearing socks defeats the purpose
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