Tropicfeel Review Reviews

1.4 Rating 2,589 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“Support service Tropicfeel Pujades 60, 6-1 Barcelona, Spain 08005 I will like to remind you, I did not get the product/parcel: Order # 530761 All-Terrain LEQ12, 11.USm/10.5 UK, payment of the amount with my Visa credit card: 209.00$ + 15.00$ shipping = Total: 224.00$. Date of payment - confirmation order: 27/06/2024 at 04:21pm The expected delivery date: 09/07/2024 / Traking number 2012863003403532 See below the answer after contacting the shipping company, APG eCommerce Solutions: “The order was on hold awaiting the duties payment for seven days, without that payment being made. Therefore, it was automatically returned back to the shipper.” By the way, I never received a secure payment link in an email for the payment of the duties/tax. Also, here in Quebec & Canada, according to the Law of the protection of the Consumer, it is illegal to charge a new amount after final confirmation order and payment. Here in Canada we call that: a ghost charge. So why should I pay an extra duties charge if I have already paid 15$ for shipping with my final transaction on the 27 of June 2024? Why is it so complicated to make e-commerce with Tropicfeel? I will wait for your instructions to receive the product that I ordered. Otherwise, I will expect a refund. Can you please check it out and get back to me asap? Thank you! Best regards, Michel Bedard 4025 Avenue De Lorimier Montreal, Qc. Canada H2K 3X8 Phone: +1 438-933-4493”

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“Look very sturdy and like a great shoe for all outdoor travels but the sizing is a bit off. They are rather big compared to my previous pair of Jungle shoes. A Jungle 37 fits me perfectly while a AT X 36 is still on the big side. If not for the size, I would have kept them...”

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“Blood on my small toe after wearing them to the beach due to chafing in the shoe.”

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“Too small & too narrow. I paid 40$ of shipping to receive it, then 30$ to send it back. I never got my money back. Do not buy.”

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“I thought it fits in the nest backpack nicely.. sadly no”

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“Bad experience, apart from the fact that the site didn't let me change the color of the chosen model, therefore having to return the shoe purchased, paying the costs for the return, and buying the same model again but given that the purchase was of only one pair of shoes, I was also charged for shipping costs. But up to this point let's say that the thing is correct because all the procedures (except the impossibility of changing by color) are written on the site, but what I couldn't tolerate is the mockery on the part of the customer service who, after having contacted them for clarifications on the impossibility of changing the color they contacted me saying that they would compensate me for the extra costs incurred by asking me to send the codes of the orders placed and the returns made, which I did but every time they wrote to me that I had to send the same things to to the point that I proceeded to say that I no longer wanted to be contacted by them.”

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How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Worst shoes ever bought. Long enough but tight as a canoe. The length size was very accurate but they are so tight that they are useless.”

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