Tropicfeel Review Reviews

1.5 Rating 2,625 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“I purchased these shoes after seeing the advertisement so I could use them without socks. But unfortunately this is impossible as the stitching scratches the foot. I hope I have described well as English is not my native language. Have a good day”

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“Never received the item. Order it, item said it was shipped, then checked 10 days after shipping it said it was waiting for VAT taxes to be paid. I never received anything saying I had to pay, when I questioned the shipper it said it was a technical issue with Tropicfeel and Tropicfeel says it’s the customers responsibility to arrange paying fees. Needless to say I have no product and am just hoping I get my money back soon cause it’s been almost a month even if it is less what I paid in shipping. I’ll be ordering a new raincoat from somewhere else for my upcoming trip which is really disappointing because I loved the style and look of this two piece jacket.”

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How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too narrow

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“This is a return. I previously choose a 40. I usually wear 40/41. For the return I choose 41. Nonetheless the shoe is too small especially the width is too tight and overall the base of the shoe is too tight. Unfortunately I cannot use the shoes.”

Helpful Report

How satisfied are you with the product quality? It´s OK, it matches my expectations

How satisfied are you with the size? The size is wrong– Too narrow

How satisfied are you with the performance of the product? It is OK, it matches my expectations

“I bought a bit larger so I could fit an orthotic (removed the insole first), but too tight. Would be ok for narrow feet.”

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How satisfied are you with the size? The size is wrong– Too small

“I sent back the shoes the day I received them and have heard nothing now for 2 weeks - where are the larger size you are meant to send to me?”

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“Hace 23 dias que hice el pedido y aún no lo he recibido. Podeis hacer algo para reclamarlo. Dice Dhl que se encuentra en Alemania”

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“I received them with one shoe in 40 and the oder in 38, I wear a 41... I returned the shoes but did not receive a new pair although when I requested an exchange they were available, fortunately I got a refund... unfortunately it remains a very bad experience.... how can you have two shoes of different sizes in the same box...”

Helpful Report

How satisfied are you with the size? The size is wrong – Too large

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Tropic feel is over size. I tried to change my size but even if the customer service is very responsive I could not. I changed to a 42 but even if my order was processed I receive an email saying the size was not available. I proposed to take another color but apparently it was not possible. The only way was to change the model... what I did not want. They reimbursed me partially. Indeed, for some really unclear reasons (and I am still waiting some explanations), they did not reimburse me the transport costs. WORST CUSTOMER EXPERIENCE EVER!!!”

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