Tropicfeel Review Reviews

1.4 Rating 2,887 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“Más de 17 días para llegar. La empresa de transporte estuvo más de 3 días diciendo que lo entregarían ese mismo día y nada. Me tuvieron que devolver el dinero ya que eran para un viaje de vacaciones y no llegaron. Muy mala gestión y experiencia por todas las partes.”

Helpful Report

How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? The size is wrong– Too narrow

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Very poor customer service The shoe didn't fit, offered no support and was very soft. Only when I returned it did I realise that I had to pay 9.90 euros postage for the return. That's a rip-off. The return address is in Germany. The DHL postage is 5.49 euros when I could have sent it myself. I assumed that the return would be free of charge - as is usual. This was my first return Update: Meaningless answer from Tropicfeel ☹️ The team does nothing, insists on the return fee. I will report on all channels about the bad service My PayPal address for refund: volkerherzig@ web.de”

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“I never received them. Customer service takes a few days to respond to messages and they haven't been much help. No word of the shoes getting shipped out again or any sort of refund. I had to file a claim with my credit card to actually get my money back from this company. For those of you wanting to order these shoes, hopefully, you get them. If your package goes missing, good luck getting them re-shipped or getting your money back.”

Helpful Report

How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? I expected a more technical product

“I was expecting the sneakers to be made in Barcelona, or at least in Spain. Not in China. It even smells as cheap plastic. Very disappointed.”

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“Still not receive after more 3 weeks”

Helpful Report

“I was surprized and didn't expect that the same 43eu size is different for different models (eg. all-terain is 28.1cm, Dune 27.9m, Mosoon 28.3cm). Although I love your brand, and this was my 3rd order, I had to return because shoes were too big. The delivery took longer than expected and I couldn't enjoy my shoes. Feeling upset.”

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“Probablemente la peor experiencia en mi vida en un compra on line, y hago muchas, también uno de los peores servicios al cliente. Resulta que me equivoqué en el color de la mochila, quise rectificarlo al momento de formalizar el pedido y me dijeron que ya no era posible, que debía esperar a que me llegara a casa y devolverlo para después hacer el pedido en el color correcto. El pedido que supuestamente me tenía que tardar en llegar 4 a 8 días, tardó más de 3 semanas. Una vergüenza, les auguro un futuro muy negro si no hacen cambios en un futuro, inhundar las rrss de publicidad invasiva, me temo que no será suficiente el para que la marca tenga éxito real. Suerte, a mi no me veréis más por vuestra web.”

Helpful Report

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong – Too large

How satisfied are you with the performance of the product? I expected a more technical product

“Horrible customer service and sizes are all wrong”

Helpful Report