Tropicfeel Review Reviews

1.4 Rating 3,059 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“Horrible customer service”

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“I’ve had an absolute nightmare with this order. It arrived damaged and took 25+ emails to get a return and refund. I’m still trying to get them to refund the cost of the postage. I”

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How satisfied are you with the product quality? It´s OK, it matches my expectations

“While the shoes are ok, waiting almost a month for a product is not. Customer service seldom replied on time, with extremely vague answers for over 3 weeks. In today's world of options- this is unnaceptable .”

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“Really annoyed and disappointed. Greater delivery time than expected even being summer. Furthermore, tracking details did not match between Tropicfeel and delivery company. It is not acceptable for a product of these characteristics and price. 13 business days, 17 in total.”

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How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too narrow

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“I am underwhelmed, the sole is hard (i cant feel the extra grip), the material thin and the sizing is pretty small”

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“Courier left package outside the front door in full view of everyone. Obviously when I returned home it was gone!! Very annoyed”

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How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too narrow

How satisfied are you with the performance of the product? I expected a more technical product

“Hard to state a firm opinion because I had to return the pair. In my case the shoes fit too narrow in the toebox. My feet are both wide and tall, and these shoes may be for those who have tall feet, but not so much for those whose feet are wide. I returned the shoes and shipping was deducted from the refund. I recommend the measurements for width are included in size chart.”

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How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? The product was broken after short period of usage

“I've had a problem with insoles and I asked customer service, instead of sending back the shoes and receiving a new one, to send me only the insoles to avoid shipment and unnecessary environmental waste, but was not possible. The customer service instead of resolving the issue , suggested me to buy a third part insoles. Unacceptable in my opinion.”

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