Tropicfeel Review Reviews

1.4 Rating 3,064 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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How satisfied are you with the size? The size is wrong– Too narrow

“I ordered blue AC75 size 12 for my son. I received size 101/2. I notified Tropical Feel who arranged the return very quickly free of charge as it was their error. When I eventually received the correct size my son didn't like the trainer as it was too narrow and uncomfortable. I asked to return the product with a full refund. I was asked to pay for postage as only the first return if free. I argued this point as the first return was their error. They agreed to pay for the cost of the return. When the return was received I only received a refund for the trainers and not the cost of postage as promised. I have bought at least a dozen pairs of trainers from Tropical Feel but if you don’t do what you say it will put me off future purchases.”

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“The wardrobe is a great product, I had no probelms with it but ended up needing to return it as my travel plans changed and I no longer needed the wardrobe. The return process was extremely frustrating. First, the product went on sale a few days after I bought it. I requested a price adjustement which any other company I've ever interacted with has been willing and able to provide. Tropicfeel refused to provide a price adjustment becuase their automated system wasn't capable of providing a refund. To make matters worse, it's very difficult to receive help from a human being at Tropicfeel as they are reliant on automated messages, both in their online chat funciton and even after sending an email to their Support Team I still received an automated message reply which did not address my request at all. Making matters worse, their whole return process is reliant on an "autmoated return system" with zero flexibility. I needed to return two items from two different orders and they refused to allow me to send both in the same box with one shipping label becuase their "automated return system wouldn't be able to process this and it will take awhile as our warehouse will need to manually check the box which is not something we normally do." I was told that unless I paid for two shipping labels they would not guarantee my refund. It's a shame to see a company that seems to have great products be so frustrating to work with becuase they refuse to provide customers with any flexibility beyond what their cost cutting automated systems can handle.”

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“Baskets très légères et très jolies mais impossible à mettre. Je n ai pas pu glisser mon pied à l intérieur même avec un chausse-pied. L ouverture est trop étroite. C'est vraiment dommage car elles me plaisaient beaucoup.”

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How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? It’s perfect for me!

“I am so sorry to write a very negative review of your beautiful bottle was to be an addition to one of you backpacks I bought the other day. It seems perfect until you smell the cap and then the water that was in contact with it. It's absolutely disgusting and foul. I am still giving it a chance having filled it with water and washing up liquid and leaving it upside down for some time. If the test is unsuccessful I will return it to you or scrap it.”

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“I am a big fan of the Sunset model. The all-terrain, I find them too stiff for their intended purpose of comfort/performance.”

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How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Where is my refund?? I want my refund, the package didnt arrive!! Terrible customer service”

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“Low quality”

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“I love the concept of this shoe but the quality of it kinda makes me sad. I have been wearing it for 2 weeks and the sole already has some demage.”

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