Dear Pat,
Thank you for getting in touch with us. I sincerely apologize for the inconvenience caused. We feel really discouraged that our product hasn't brought you a premium experience. Please rest assured that our technical team and customer service manager have contacted with you. We will always be there to provide a satisfactory solution for you. I appreciate your understanding very much!
If you have any other inquiries, please feel free to contact us.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Customer,
Thank you so much for your positive review! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Sandeep,
Thank you for sharing your experience with us. Please allow me to explain that the indicator needs to be reset every time you replace the filter. Please hold down the button for 5 seconds until the blue light flashes. If it doesn't work, the battery may run out of power. Could you please contact us through the info below? We will arrange a new replacement indicator or upper lid for you. I genuinely apologize for the inconvenience caused.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Michelle,
Thank you so much for your positive review! We are so encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Customer,
We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“I love being able to buy a three-pack of replacement filters - simply prep the filter for 10 minutes, pop it in and go! I replace ours at the beginning of every month and it really improves our water quality!”
Dear Therese,
It is so satisfying and an honor for us to hear that our product brings you pleasure by improving the water usage experience. Thank you so much for your kind review. Our whole team will appreciate it.
If you have any other inquiries, please feel free to contact us.
1-888-352-3558
service@waterdropfilter.com
Kind Regards
Mia Lauren
Customer Service Rep
“I enjoy Waterdrop Water Filters Replacement for Pitcher & Dispenser. The filters are easy to replace and greatly improve the taste of the domestic water I receive here in South Florida.”
